Pratyusha J. Email & Phone Number

Redmond, Washington, United States

Seattle, Washington, United States

Responsible for preparing Reports and dashboards according to organization requirement. • Manage security users, roles, profiles, groups, sharing rules and other setup options. • Proficient in Salesforce.com administration tasks including creation of objects, fields, validation rules and workflows. • Experience on using data loading tools and integrating tools. • Deep understanding of Salesforce.com technical requirement, system configuration, user requirement and all related policies and procedures. • Created and managed permission sets. • Experience on using web to lead to create leads in salesforce and using process builder to automate lead association with campaign. • Enables two factor authentication for org. • Create and manage custom objects, page layouts and fields within the CRM. • Manage duplicate record from being saved by setting up duplicate management in organization. • Set up automated Birthday emailer tool, which sends automated emails at scheduled time to all contacts. • Designed email templates to send automated email after various Giveback events using process builder • Working on V4S and donor management in salesforce • Using VLOOKUP, Pivot table in Excel according to organization requirement.

• Generate reports for Executive Director • Provide Salesforce.com administration and operational support including user and security management, hierarchies, roles, lead import and management, view creation and administration. • Experience working with Salesforce Portal, Communities, Changesets and Article Management. • Create custom objects & field according to organization requirement. • Implementing a system to allow volunteers to record their own volunteer hours. • Using Screen Flow to create form and generate contact in salesforce • Utilize Data Loader to create/update contacts in salesforce. • Use workflow, Process builder, Email Templates according to requirement. • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. • Involved in customizing custom objects, tabs, fields, page layout as per the business need. • Created custom fields, formula fields, and validation rules to enhance data quality.

Vadodara, Gujarat, India

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Ongoing Learning

https://trailblazer.me/id/pjoshi1210