Prayas Soni Email & Phone Number

Belfast, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

• Performed precise soldering and proficiently assembled subparts in a multistage assembly line environment.• Conducted thorough testing and troubleshooting of manufactured products, ensuring adherence to industry standards and certifications.• Collaborated effectively with team members to maximize output and maintain optimal functioning of the assembly line.• Demonstrated efficient management of parts inventory, including timely ordering of necessary components.• Utilized the Kanban Method to consistently track and replenish stock levels.• Employed the 5S technique to maintain fault-free operation of the assembly line.

Ahmedabad Area, India

• Investigated over 7500 auto-related claims to ascertain coverage and liability, demonstrating expertise in settling auto- property damage claims and mitigating losses through prompt resolution• Utilized analytical skills to analyze claims data, forecasting the number of claims and setting accurate reserves on each claim, resulting in informed decision-making.• Consistently achieved monthly goals for claim settlements, claims to payment ratio, and exceptional customer satisfaction ratings of 9/10.• Demonstrated leadership by effectively managing the training of new team members across multiple territories while simultaneously leading a team of three colleagues.• Successfully reduced the average claim payment by 5-8% across assigned territories through effective negotiation and dispute resolution strategies.• Conducted thorough investigations into auto insurance fraud, resulting in saving financial resources of 12 Lakh rupees for the company over a 2-year period.• Recognized for exceptional performance and customer service, promoted to virtual trainer after only one year of employment to lead training sessions on vehicle insurance claims and automobile repairs throughout India.

Ahmedabad Area, India

Investigated warranty-related claims of vehicle parts and assessed the cause of failure.Collected data and evidence in the form of photos, videos, & technical measurements & analyzed the cause of the failure of products.Managed technical reports, and Communication with plant engineers and the technical team for quality improvement and its measures.Warranty parts order and management, Dispatch of parts to the manufacturing plant for quality review.Monthly warranty & scrap reports generation. Data analysis on the failure of the vehicle parts.

Ahmedabad Area, India

As an intern, got hands-on experience in technical aspects of automobile service & soft skills in managing customers with their needs.Worked as a technician & body paint advisor.

Ahmedabad Area, India

Worked as CSE at Medusind solutions USA based medical billing company. Use to conduct verification & eligibility of the customers from health insurance companies. Interaction with health insurance executives for the verification of data.

Msc. Data Science With Applied Research., 2:1 (Cleared With Commendation)

Activities and Societies: Student councilor, Football, and Global ambassador.

Bachelor'S Degree, Automotive Engineering