Pandhalarajan Balasundaram Email & Phone Number

India

Chennai

Infinidat, Hitachi NAS, and HCP storage and backup services for which i support 2500 clients and emphasise automation delivering Level2 support*Develops the scripts to reduce the manual intervention*Test and create an SOP for Disaster Recovery*Knowing the INFINIDAT infiniverse and Infinimetrics insights tools.*Coordinated with vendor for Code upgrade in Infinidat storage*Removed zones for decommissioning servers*Cleaned up the unused hosts in the IBOX*Performed… Show more Infinidat, Hitachi NAS, and HCP storage and backup services for which i support 2500 clients and emphasise automation delivering Level2 support*Develops the scripts to reduce the manual intervention*Test and create an SOP for Disaster Recovery*Knowing the INFINIDAT infiniverse and Infinimetrics insights tools.*Coordinated with vendor for Code upgrade in Infinidat storage*Removed zones for decommissioning servers*Cleaned up the unused hosts in the IBOX*Performed Veritas Operations Manager upgrade which has been affected by log4j vulnerability which helps you optimize your data center assets, with a solution to centralize visibility and control, ensure availability, scale operations, increase storage utilization, and maintain compliance.*Fixed the application related vulnerabilities which helps to keep the vulnerable free environment*Performs the upgrade of NetBackup version from 8.2 to 8.3.0.1 for master , media and clients*Monitoring SAN health using Infinimetrics*Developing scripts as a part of automation and scheduling using crontab*Maintaining SOP's for every major activities .*Host power tools deployment on involved servers*working with server team for storage related issues.*coordinating with vendor for performance related issues.*Storage Reclaim activity for Decommissioning servers.*Collecting Monthly performance ,Capacity report to analyze the trends.*Following ITIL processes, I worked on ServiceNow ticketing tool. Show less

Chennai

Assisting with Level2 Support for SAN and NAS storage across three datacenters*SAN Zoning & File share utilization analysis*Monitoring the Storage and backup infrastructure*Storage code and release note analysis - proactive planning for upgrade without any production impact*Working with vendor for hardware related failures and fixing it*Monitoring the SAN switch ports through DCNM*Maintaining a healthy environment by following ITIL processes and best… Show more Assisting with Level2 Support for SAN and NAS storage across three datacenters*SAN Zoning & File share utilization analysis*Monitoring the Storage and backup infrastructure*Storage code and release note analysis - proactive planning for upgrade without any production impact*Working with vendor for hardware related failures and fixing it*Monitoring the SAN switch ports through DCNM*Maintaining a healthy environment by following ITIL processes and best practices.*Troubleshooting on path failures ,lun missing and zone creation and deletion*Day to day activities like provisioning space in Hitachi File system & Infinidat storage pool*Handling Allocation tasks as per client requirement.*Working on incident tickets to resolve storage and backup related issues within the SLA.*Working on Changes like LUN Provisioning, NetBackup upgrades , revamping the environment*Analyzing Storage logs and switch logs for any odd events from storage perspective.*Handling and troubleshooting major failures of backup jobs on daily and weekly basis*Identifying consecutive failures and providing permanent solution*Upgraded the firmware version for Veritas Flex 5340 appliances which consists of 6 nodes*Fine tuning the backup infrastructure for 100% error environment. Show less

Chennai

Delivering Level 1 support for Veritas NetBackup, monitoring NAS and SAN storage *Backup Monitoring through opscenter tool*Resolving backup failures, schedule failures, and missed backups.*Taking regular system full backup and incremental backups for NetBackup clients*24x7 support for storage and backup*Day to Day operational support activities through incidents and change*Daily storage proactive monitoring and Health Dashboard Creation*Monitoring the storage… Show more Delivering Level 1 support for Veritas NetBackup, monitoring NAS and SAN storage *Backup Monitoring through opscenter tool*Resolving backup failures, schedule failures, and missed backups.*Taking regular system full backup and incremental backups for NetBackup clients*24x7 support for storage and backup*Day to Day operational support activities through incidents and change*Daily storage proactive monitoring and Health Dashboard Creation*Monitoring the storage pool and file system*Working on BAU stuffs like regular health checks of Backup and storage*Handling P3&P4 tickets and providing proper resolution within SLA.* Worked on revamping the environment in backup which involves cleaning up the unused policies and collecting backup schedules and type of backup Show less

Bachelor Of Technology - Btech, Computer Engineering, 8.5

Activities and Societies: Activities and societies: Coordinated the symposium in the Computer Science and Engineering Department Submitted.

Higher Secondary School Certificate, Computer Science, 88.08%

Activities and Societies: Secured State Second rank in French Have participated in Running competition Played intra district Basketball.

Secondary School Leaving Certificate, General, 96%

Activities and Societies: Secured State Second Rank in French Secured State Third Rank in English Played the Basketball Competition