Precious Madonna "Maddy" B. Email & Phone Number

Enable companies to start a conversation with highly specialized experts, consultants, contractors, and job candidates about potential phone consults, projects, or employment opportunities.• Help various experts to promote their services and source new business.• Facilitate Recruitment / Fulfillment

Baguio City, Cordillera Admin Region, Philippines

Coaches Specialists to reinforce winning behaviors to drive revenue, customer retention, engagement and results that deliver on our goals. ● Lead team members to deliver an industry-leading reservation, loyalty, and service recovery solution for all contacts. ● Ensure employees are delivering a consistent brand experience at every customer touch-point. ● Plan, prepare, and deliver inspiring coaching conversations and team meetings focusing on accountability for behaviors that drive results and creating a great guest experience that maximizes revenue delivery. ● Responsible for the care, resolution, and escalation of employee issues for assigned teams. ● Manage attendance, schedule compliance, and efficiency metrics. ● Support employees in their learning and career development. ● Lead and participate in company initiatives and events. ● Champion change of all continuous improvement initiatives in RCC. ● Hire and onboard new team members with a focus on ensuring the right people are in place to deliver on the IHG Vision.

Baguio City, Cordillera Admin Region, Philippines

● Assists guests in making reservations through phone or chat sessions. ● Answers guests' queries about IHG hotels. ● Educates guests with the use of the website and online reservation.

Baguio City, Cordillera Admin Region, Philippines

A sales expert in providing travel advice and reservations solutions; A critical customer touch point for delivering on our IHG brand experience; A brand champion, taking pride in using every customer interaction to educate on our brands and products; Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty; Is passionate for learning and developing themselves to be the best in an ever-evolving role