Regularly meet with the policy team to align on updates to policyWork cross functionally between national sites to ensure consistent quality across all teamRegularly audit content to ensure it is in complianceProvide the gold standard decisions for policy across sitesEnsure accuracy in team decision making

Content Review Quality Assurance Analyst | August 2022 - August 2023Deploy automation systems to streamline reporting processesUnderstand and remain up to date on client policies and guidelinesEnsure decisions made by teams are done with accuracyProvide team with regular feedback on their qualityDeliver timely training on each update to client policies and guidelinesConduct regular audits of the quality for the team overall as well as individual agentsSubject Matter Expert | April 2022 - August 2022Content Moderator | October 2020 - April 2022Review and process content that has been flagged for review of potentially sensitive content to ensure there are no violations of client policiesCoach agents on proper review techniques and keep them updated on current policiesComplies with all client published policies, procedures and any legal and regulatory requirements that the company is obliged to adhere to

Generated custom 3D computer models from medical imaging data.

Administrative Assistant to Coordinator, Mentor train & manage teenage peers. Created video content for presentations, technology, and other tasks. Created excel spreadsheet for tracking staff hours at various job sites.

During High School I was able to attend a course on Animation and Technology. My teacher, Mr. Fuller, invited me to join the Skills USA Competition even though I was a first year student. I kept in touch with Mr. Fuller as I considered him a great source for all new technology. He asked me to help with fundraising by running Mine craft servers and I was glad to help him. When I needed to choose and internship he was helpful in securing the position at the JTED program.