Priscilla Ramirez Email & Phone Number

Anaheim, California, United States

Internal Assignment supporting Entertainment Cosmetology operations for Disney California Adventure and Disneyland Resort Hotels Characters, Shows, and Atmosphere• Supports 150+ Cast department in a multi-union environment (IATSE & Master Services)• Manages daily Entertainment Cosmetology operations resort-wide• Partners with various lines of business to ensure a world-class Guest experience through resort entertainment offerings

Anaheim, California, United States

Office/Admin Support & Lead for Entertainment Hair & Makeup at the Disneyland Resort• Pulling, presetting, & logging of wigs for daily & special event Entertainment Operations• Assisting Hair & Makeup Leads/Stylists w/wig & stylist deliveries resort-wide• Maintaining Cosmetology stockroom; organization, compilation, and delivery of cosmetic products• Responsible for creation and update of Hair & Makeup documentation for resort shows, parades, & spectaculars• General administrative/office work (filing, Gdrive documentation management, signage creation)

Anaheim, California

Disneyland Resort Costuming Operations Lead for Character & Talent Issue Locations, Tomorrowland Terrace Dance Party, Fantasmic!, Tale of the Lion King, & Mickey's Happy Holidays• Oversaw daily Costume operations of Disneyland Resort entertainment offerings• Built and maintained relationships with entertainment partners across differing lines of business (Show Directors, Stage Management/Tech, Character Leads/Hosts, Choreographers, Performers, etc.)• Provided troubleshooting & problem-solving skills to ensure delivery of entertainment offerings to resort visitors• Supported the handling of outbound & returning repairs, inventory management & reconciliation as member of the Shipping & Receiving teamNotable Projects:• Star Wars: Galaxy's Edge - Summer 2019 Opening Team (Crew)• Magic Happens - 2020 Opening Team (Crew)• Tomorrowland Terrace Dance Party - Spring 2022 Opening Team (Lead)• Fantasmic! - Summer 2022 Re-Opening Team (Lead)• Main Street Electrical Parade - 50th Anniversary Team (Crew)• Tale of the Lion King - 2022 IAAPA Brass Ring Award Winning Production (Lead)

Anaheim, California

Disney College Program Intern at the Disneyland Resort - Fantasyland/Toontown Food & Beverage• Responsible for cash-handling and food prep at stationary outdoor vending cart locations• Provided exemplary guest service to all resort guests

Anaheim, California

Paid internship through the Disney College Program at the Disneyland ResortQuick Service Food & Beverage role, specializing in QSR Fixed CartsResponsibilities included: cashiering, cash-handling, food prep, re-stocking, basic knowledge of food ingredients/allergiesFood-handling license through Disney University

Self-Owned Talent Management/Production Company• Talent Management & Creative Production for up-and-coming Twitch streamers• Stream moderating, content planning, post scheduling, Discord server management, event/giveaway planning, sponsorship scoutingCurrent talent: SatansGirl777, KikiOnline, Hautemilk

Costa Mesa, California, United States

Night of Lights OC 2020 EventResponsibilities included: guiding guest traffic through event area, maintaining safety regulations due to covid-19, ensuring safety of entertainment performers during guest interactions, working knowledge of event to ensure guest safety/answer guest questions

Costa Mesa, California

Seasonal Customer Service Representative• Managed the Welcome Desk as first point-of-contact for all incoming guests while providing exceptional customer service to all visitors• Facilitated daily/weekly appointment scheduling for 15+ member team of Bridal/Dress Stylists• Helped oversee ordering & fulfillment of online, in-store pickup ordering program

Anaheim, California

Front Desk/Guest Relations AgentResponsibilities included: guest service, check-in/out, booking reservations, cash handling, OPERA knowledge

Irvine, California

Apparel & SOS (Ship Out of Store) Lead/Team Member• Maintained sales floor (taking inventory, re-stocking, unloading shipments)• Oversaw guest ordering systems while shipping guest orders from store location• Facilitated training of new hires into Apparel/SOS Teams

Orange County, California Area

Occasional sitter, worked for multiple private familiesResponsibilities included: light housekeeping, meal prep

Costa Mesa, California

Temp. Customer Service LeadResponsibilities included: cashiering, maintaining sales floor, re-stocking, taking inventory

Master Of Science - Ms, Human Resources Strategic Management

Activities and Societies: Omega Nu Lamba National Honor Society - Xi ChapterSponsored through Disney Aspire

Bachelor Of Arts - Ba, Communication Arts

Activities and Societies: Alpha Sigma Lambda National Honor Society - Upsilon Delta ChapterUniversity College - Bachelor of Arts.

Associate Of Arts - Aa, Communication Studies

Activities and Societies: Phi Theta Kappa International Honor Society - Beta Mu Alpha Chapter

General Studies

High School Diploma

Activities and Societies: ASB Leadership Team, Choir Club President, Drama Ministry: Assistant Director of Props, Book Club, Missions Intern