Priscilla Ramirez Email & Phone Number

Anaheim, California, United States

• Internal Assignment supporting Entertainment Cosmetology operations for Disney California Adventure and Disneyland Resort Hotels Characters, Shows, and Atmosphere
• Supports 150+ Cast department in a multi-union environment (IATSE & Master Services)
• Manages daily Entertainment Cosmetology operations resort-wide
• Partners with various lines of business to ensure a world-class Guest experience through resort entertainment offerings

Anaheim, California, United States

• Office/Admin Support & Lead for Entertainment Hair & Makeup at the Disneyland Resort
• Pulling, presetting, & logging of wigs for daily & special event Entertainment Operations
• Assisting Hair & Makeup Leads/Stylists w/wig & stylist deliveries resort-wide
• Maintaining Cosmetology stockroom; organization, compilation, and delivery of cosmetic products
• Responsible for creation and update of Hair & Makeup documentation for resort shows, parades, & spectaculars
• General administrative/office work (filing, Gdrive documentation management, signage creation)

Anaheim, California

• Disneyland Resort Costuming Operations Lead for Character & Talent Issue Locations, Tomorrowland Terrace Dance Party, Fantasmic!, Tale of the Lion King, & Mickey's Happy Holidays
• Oversaw daily Costume operations of Disneyland Resort entertainment offerings
• Built and maintained relationships with entertainment partners across differing lines of business (Show Directors, Stage Management/Tech, Character Leads/Hosts, Choreographers, Performers, etc.)
• Provided troubleshooting & problem-solving skills to ensure delivery of entertainment offerings to resort visitors
• Supported the handling of outbound & returning repairs, inventory management & reconciliation as member of the Shipping & Receiving teamNotable Projects:
• Star Wars: Galaxy's Edge - Summer 2019 Opening Team (Crew)

Anaheim, California

• Disney College Program Intern at the Disneyland Resort - Fantasyland/Toontown Food & Beverage
• Responsible for cash-handling and food prep at stationary outdoor vending cart locations
• Provided exemplary guest service to all resort guests

Anaheim, California

Paid internship through the Disney College Program at the Disneyland ResortQuick Service Food & Beverage role, specializing in QSR Fixed CartsResponsibilities included: cashiering, cash-handling, food prep, re-stocking, basic knowledge of food ingredients/allergiesFood-handling license through Disney University

• Self-Owned Talent Management/Production Company
• Talent Management & Creative Production for up-and-coming Twitch streamers
• Stream moderating, content planning, post scheduling, Discord server management, event/giveaway planning, sponsorship scoutingCurrent talent: SatansGirl777, KikiOnline, Hautemilk

Costa Mesa, California, United States

Night of Lights OC 2020 EventResponsibilities included: guiding guest traffic through event area, maintaining safety regulations due to covid-19, ensuring safety of entertainment performers during guest interactions, working knowledge of event to ensure guest safety/answer guest questions

Costa Mesa, California

• Seasonal Customer Service Representative
• Managed the Welcome Desk as first point-of-contact for all incoming guests while providing exceptional customer service to all visitors
• Facilitated daily/weekly appointment scheduling for 15+ member team of Bridal/Dress Stylists
• Helped oversee ordering & fulfillment of online, in-store pickup ordering program

Anaheim, California

Front Desk/Guest Relations AgentResponsibilities included: guest service, check-in/out, booking reservations, cash handling, OPERA knowledge

Irvine, California

• Apparel & SOS (Ship Out of Store) Lead/Team Member
• Maintained sales floor (taking inventory, re-stocking, unloading shipments)
• Oversaw guest ordering systems while shipping guest orders from store location
• Facilitated training of new hires into Apparel/SOS Teams

Orange County, California Area

Occasional sitter, worked for multiple private familiesResponsibilities included: light housekeeping, meal prep

Costa Mesa, California

Temp. Customer Service LeadResponsibilities included: cashiering, maintaining sales floor, re-stocking, taking inventory

Master Of Science - Ms, Human Resources Strategic Management

Activities and Societies: Omega Nu Lamba National Honor Society - Xi ChapterSponsored through Disney Aspire

Bachelor Of Arts - Ba, Communication Arts

Activities and Societies: Alpha Sigma Lambda National Honor Society - Upsilon Delta ChapterUniversity College - Bachelor of Arts.

Associate Of Arts - Aa, Communication Studies

Activities and Societies: Phi Theta Kappa International Honor Society - Beta Mu Alpha Chapter

General Studies

High School Diploma

Activities and Societies: ASB Leadership Team, Choir Club President, Drama Ministry: Assistant Director of Props, Book Club, Missions Intern