Responding to inquiries and providing troubleshooting support to educators and parents through email, chat, social media, and phone. From a handmade prototype in a Massachusetts maker space, to one of the most successful Kickstarter projects of all time, 3Doodler is now the best-selling 3D printing product out there. Along the way our community of creatives and educators has grown, using the 3Doodler in ways we never imagined, and changing the lives of those around them.

Delighting customers at Epic!, a leading digital media brand for kids, bringing unlimited reading and learning to more than 5 million children in homes and in schools. Used in 87% of U.S. elementary schools, Epic!’s award-winning subscription-based platform encourages kids to explore their interests and learn in a fun, safe, kid-friendly environment.

Focuses on drafting certification reports. Responsible for reviewing engineering test files for regulatory compliance, compiling certification documents, proofreading, and conducting related research.

Semantic Machines is a new startup founded by a team of proven entrepreneurs and researchers from the fields of speech recognition and synthesis, natural language processing, and artificial intelligence. We are developing a new kind of mobile experience that will let people accomplish things in an amazing new way.Ensure stellar customer support over phone, email, and chat. Conduct research and gather data to achieve milestones. Identify areas for improvement and brainstorm innovative solutions. Quality assurance, test out demos and system for bugs and training examples.

As a Long Term Care Marketing Technician at Ash Brokerage, I am responsible for supporting our long term care marketing team with the planning solutions provided to financial advisors and planners for benefit of the insured. This may be running illustrations or assisting with filling out applications with proposed insureds by phone. This support allows marketers more time to focus on building relationships to help educate additional clients about the importance of long term care.- Prepare LTC illustrations- Provide App Ease service including scheduling, executing and delivering clean applications- Assist with distribution of marketing materials and policy forms to agents from carrier websites- Maintain awareness of new or modified product offerings, rate changes, state approval and industry developmentsI am a dependable touchstone for the team, and my consistent support allows peace of mind for marketers as they aid agents and their clients in making crucial life decisions.Ash Brokerage’s team of more than 300 industry experts are committed to investigating, analyzing and comparing products and sales concepts to ensure the advisor has all the right solutions for their clients. We provide advisors with hands-on expertise as well as an unbiased and objective analysis of their clients’ insurance needs. Helping advisors choose what options best fit their client needs if LTCI is the fit or hybrid product is the bottom line.Developed a successful Long Term Care national roadshow. Worked to enhance social media marketing. Developed a formalized learning track for new trainees. Managed 5 successful projects, including Team Building and Client Retention. Strategic plan design tailored to client needs. Research and reporting. Data entry. Marketing and executive support. Customer development and support.