Priyanka Bhardwaj Email and Phone Number

• provide first level technical about the installation, operation and maintenance of products and applications as well as answer other types of inbound customer queries. With an emphasis on Customer Care.• Build and maintain positive customer relations by offering personalized solutions and ensure requests are handled appropriately by coordinating with various functions within the company. Schedule service calls and follow up with customers/clients.• Troubleshoots and resolves technical issues using established diagnostics tools and procedures. Escalates customer issues as required.• Responsible for accurate data input using prescribed applications.