Patrick Schramm Email & Phone Number

Munich, De

Munich, De

• implementation and rollout of Microsoft Dynamics Marketing including data migration from legacy system. • Defining initial requirements and creating user stories, integration of 3rd party applications. • Steering and managing the continuous development of MS Dynamics Marketing with an internal IT development team (Pune/India). • Fostering and steering a continuous dialogue with the CRM-Team to leverage synergies and achieve joint improvements on our common platform (Dynamics Marketing and Sales). • Introducing a lead qualification process for trade fairs and contact requests. • Exploring platform features and testing new functionality, managing the global webinar platform. • Delivering user training and enabling our business partners to successfully run marketing and webinar campaigns.

Munich, De

• Acting as a workstream lead for the rollout of 70 country websites• Managing selected projects on our global website• Acting as a Champion User for Eloqua (Marketing Automation Suite)• Adopting internal communication channels (e.g. new Intranet, Slack)• Defining and collecting requirements for the rollout of SprinklR• Managing Website Domains and Smartphone Apps• Fostering the Digital Transformation of SMO Communications

München, De

• Serving as the Scrum Master for the product development team (product: e-commerce checkout process for used cars and new cars).• Serving as the key contact person to Audi AG with regard to stakeholder management, market rollouts and the quarterly service agreement.• Managing staffing and service agreements with external development partners.• Serving as the “circle guide” for the Audi e-commerce circle, aligning our product goals and roadmap with the overall company strategy.

Woking, England, Gb

• Implemented and set standards for global digital communication channels (from RFQ and specification to implementation and rollout)• Steered the Global Governance and Development Team for the Web CMS• Prepared Business Change Communication, “enabled” a global audience to successfully work with global communication systems.• Introduced a jira-based KANBAN-system with internal and external developers.• Supervised the intern within Global e-Media.

Woking, England, Gb

• Assessed and prioritized change requests from the Business• Identified and defined Business Requirements• Created Functional Specifications and User Requirement Specifications• Supported the Business with User Acceptance Tests• Contributed to the WCMS Development Team Meeting• Selection and implementation of a global survey-platform within Linde• Delivered CMS-trainings for about 100 webeditors from more than 30 countries.

• Delivered onsite CMS-trainings for webeditors in Germany, Austria, Switzerland, France and Estonia.

Woking, England, Gb

• Advised and supported country editors in migrating their web-publications to the new central Web CMS (SDL Tridion).• Coordinated local adaptions and translations of the global content copydeck.• Composed active news for the Linde-Intranet.• Prepared and distributed management-newsletters.

• Maintained the Enterprise Europe Network cooperation databases, esp. identified potential partners for EU-Research projects (main focus: small and medium-size enterprises).• Composed news and fact sheets for the EEN-Website. • Supported participants under the EU’s Framework Programme for Research in setting up their proposals (inquiries, graphic design). • Prepared events and presentations.

Brussels, Be

• Composed press releases.• Composed minutes/memos of Committee-/Group-Meetings.• Drafted responses to inquiries from citizens.• Administrated the deputy’s website.• Received visitor groups.

• Composed background information for appointments of the State Secretary.• Prepared papers and analyses regarding EU Science and Research Policy.• Carried out a survey concerning EU subsidies at Bavarian universities.

Woking, England, Gb

• Scheduled logistics for plant constructions. • Arranged transport of part deliveries to the jobsites (road/sea/air). • Maintained the logistics information system.• Supported HR-administration (SAP).