Project Sales & Install Support Technician For Doors & Windows Department.
CurrentProvide technical support within Hartville Hardware's Door and Windows Department. Assisting Door and Windows Install sub contractors onsite. Response to customer service requests to resolve minor technical issues of newly installed or warrantied products. Obtain necessary information and report warranty service requests to manufacturers for resolution. Assist Door & Window Project Sales personnel to quickly resolve minor issues with orders. Maintains inventory and orders operational supplies utilized by installation subcontractors. Available to assist Sales Installation Manager as needed. Operates and maintains service van to handle calls of service.