Punitha Gopal Email & Phone Number

Sydney, New South Wales, Australia

Bangkok City, Thailand

Sydney, New South Wales, Australia

• Crew Architect – Cards (Card Processing), Personal Lending crew
• Accountable for the technology strategy, road map development, governance, and solution architectures for Cards & Personal Lending domain.
• Responsible for shaping and executing the technology strategy in alignment with the business operating model to support hyper growth and innovation.
• Lead a team of technical members across multiple roles (Architects, Solution Designer, Technical Lead, Developer) & technical skills to ensure right solutions are implemented across board.Key Projects: VISA.

Sydney, Australia

Project: Digital Mortgage ServicingDMS initiative targets Customer servicing improvements for post Home Loan settlement activities. It is the key initiative in the Enhanced Customer Experience and Retention focus area of the FY20 Consumer Bank Home Ownership Portfolio Capability program.Project: e-Disbursement for Personal LoansSt George e-Disbursement for.

• Oracle Field Service Implementation
• Responsible for designing and delivering complex technical solutions to satisfy Customer Service Operations business requirements and processes.
• Integration solution for data transformation from on premise ERP system to OFS cloud solution.
• Supported complex mobile dispatch routing requirements and routing trials.
• Assist with OFSC product configuration, user acceptance and end-to-end testing, “go-live” production deployments, go-live support and best practices analysis.
• Supervise and implement product updates including customization enhancements, deprecation support, integration enhancements, routing enhancements, process changes and best practices.ERP Migration Program

• entire SDLC including understanding of business’s requirements, defining the high level business and solution architecture, developing project execution approach, quality, risk & governance methodology, release.
• Delivered various enhancement of additional functionality for Compass application across 50 sites located in Australia, New Zealand, Singapore and Hong Kong.
• Delivered HTML5 solution for Field Service application; an innovation initiative to standardize apps development across different mobile platforms.
• Delivered data archiving solution for legacy BI platform that seamlessly archives and backup highly sensitive financial information on a regular basis. Frameworks/Methodologies: J2ee/Java, Spring, Hibernate, Oracle.

Sydney, Australia

Migration project to transfer Citigroup’s insurance system, Investment Portfolio Administration System (IPAS) to MetLife Insurance Limited. This project was part of MetLife’s acquisition of Citigroup’s Travelers Life & Annuity and International Insurance businesses for $11.8 billion. Delivered successfully within the expected short period of time. This.

Singapore

Project lead for core development team responsible for developing UOB’s Business Internet Banking, a premier online channel developed in house and deployed on premise to meet company's Internet banking needs.

Singapore

Design, development and maintenance support for company’s Enterprise Information Portal used to host different web based applications, work processes and information onto the same infrastructure. Critical system that provides operational discipline across board and improves execution and performance of the work practices across organization.

Singapore

Singapore

Lead developer of R&D team responsible for company’s core product, Xgate. It uses Session Based SMS Engine to handle multiple sessions of SMS on multi-channel devices like pc, mobile phone, pda, imode phone, ITV etc.

Singapore

Developed Pre-Paid Billing System that handles rating of all pre-paid calls records and deduction of call amount from user’s credits simultaneously. Responsible for implementation of core module of call rating billing engine.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Postgraduate Certificate Of Management

Bachelor'S Degree