Service Setup and Implementation: Spearheaded the setup of new services, ensuring robust and scalable architecture using Go language.Technical Specification Writing: Authored comprehensive technical specifications, outlining system requirements, design methodologies, and implementation strategies.On-Call Support: Actively participated in on-call rotations, delivering quick resolutions to critical issues and maintaining system uptime.Collaborative Development: Worked… Show more Service Setup and Implementation: Spearheaded the setup of new services, ensuring robust and scalable architecture using Go language.Technical Specification Writing: Authored comprehensive technical specifications, outlining system requirements, design methodologies, and implementation strategies.On-Call Support: Actively participated in on-call rotations, delivering quick resolutions to critical issues and maintaining system uptime.Collaborative Development: Worked closely with cross-functional teams to integrate new features and improvements, ensuring cohesive and efficient project development.Code Review and Quality Assurance: Conducted rigorous code reviews, maintaining high standards for code quality, performance, and security.Continuous Learning and Innovation: Stayed updated with the latest trends and advancements in Go language and related technologies, applying innovative solutions to complex problems.Performance Optimization: Identified and addressed performance bottlenecks, implementing optimizations to enhance application speed and reliability. Show less

Migration Tool Development: Developed a robust migration tool to seamlessly transfer escalation policies, users, teams, and services from PagerDuty to Squadcast.Coding Expertise: Wrote efficient and reliable code in Go language and Python, ensuring high performance and maintainability of solutions.Alert Source Integration: Engineered integrations with various alerting and monitoring tools including Grafana, Prometheus, Datadog, Zendesk, Freshdesk, and GitHub, enhancing system… Show more Migration Tool Development: Developed a robust migration tool to seamlessly transfer escalation policies, users, teams, and services from PagerDuty to Squadcast.Coding Expertise: Wrote efficient and reliable code in Go language and Python, ensuring high performance and maintainability of solutions.Alert Source Integration: Engineered integrations with various alerting and monitoring tools including Grafana, Prometheus, Datadog, Zendesk, Freshdesk, and GitHub, enhancing system interoperability.Cross-Platform Collaboration: Collaborated with cross-functional teams to ensure seamless integration of tools and services, driving overall project success.System Optimization: Identified and resolved system inefficiencies, implementing optimizations to improve performance and reliability.Technical Documentation: Created comprehensive documentation for developed tools and integrations, aiding in future maintenance and team onboarding. Show less

Web Application Development: Designed and developed a web application enabling American Express employees to enroll in Machine Learning courses, leveraging React.js, Node.js, and MySQL. The platform displays available cohorts and sends course completion reminders.CLI Application Development: Created command-line interface (CLI) applications using Python and MySQL, enhancing functionality and usability for internal tools.Microservices Development: Engineered microservices in… Show more Web Application Development: Designed and developed a web application enabling American Express employees to enroll in Machine Learning courses, leveraging React.js, Node.js, and MySQL. The platform displays available cohorts and sends course completion reminders.CLI Application Development: Created command-line interface (CLI) applications using Python and MySQL, enhancing functionality and usability for internal tools.Microservices Development: Engineered microservices in Python to automate Jira ticket creation and retrieval, improving workflow efficiency and ticket management.Chatbot Development with RASA: Utilized the RASA framework to build a chatbot capable of resolving Level 1 queries, enhancing customer service and support automation.Automation Tools Development: Contributed to the development of various automation tools, demonstrating flexibility and adaptability to meet team needs and maximize support. Show less