Paul Zhou Email & Phone Number

Paul Zhou is a Director, Strategic Partnership at Affirm. He possess expertise in account management, salesforce.com, customer service, leadership, management and 14 more skills. He is proficient in Spanish. Colleagues describe him as "Very few people have the opportunity to report to a manager like Paul -- someone who was also a coach, friend, and product-genius. Paul's empathy combined with his superb organization and communication skills allowed him to quickly lead our team to the top of the Account Management totem pole. Paul's unparalleled management skills led our team to achieve the highest metrics for Q4 of 2016 -- highest customer retention rate and highest NPS CSAT scores overall, out of all Account Management teams in both SF and AZ offices. He was extremely knowledgable in the product, and was always willing to put his team before his own work. I was baffled by Paul's ability to remain so calm when dealing with such escalated clients. He did this effortlessly! Because of Paul, I always looked forward to going to our team meetings and 1:1's each week. Any person would be lucky to have Paul as a manager or as an employee. "

Listed skills include Account Management, Salesforce.Com, Customer Service, Leadership, and 15 others.

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  University Of California, Berkeley

  Bachelor Of Arts - Ba