Qasim Farooq Email & Phone Number

1.Excellent communication skills and product knowledge to satisfy the customer with a hospitable approach in helping them with their queries, and generate revenue for the organization.2.Retaining the existing customers by building rapport and providing customer satisfaction.3.Effective marketing skills and building a genuine rapport with the potential clients to attract potential clients by displaying and selling the products and services offered by the organization.4.Responsible of transactions/sales/complaints/orders/cancellations that have taken place, and to ensure a proper follow-up as and when required towards corporate clients 5.Providing timely solutions of the customer queries, and ensure that the communication gap does not occur again.6.Coordinating enterprise customers about requirement to completion of project just after receiving the go-ahead from the approving authority.7.Prepare detailed Project management plans8.Perform product designing and product testing9.Suggesting customized VPN solutions to enterprise based on IPsec, GRE, L2TP, L3 VPN, pseudo wires VPN technologies10.Having strong knowledge & hands on of various transport technologies and last mile media like Metro Fiber, PMP, P2P wireless, Microwave, xDSL, GRPS/EDGE.11. Responsible to Coordinate with SP, NOC, D&E, Inventory, Procurement, third party, interconnects and sales to deliver the circuits according to the project plan until its completion with immediate escalation to the respective stakeholders in case of any issue.12. Suggesting enterprise solutions containing various technologies (Auto-failover, link redundancy, bandwidth aggregation, L2/L3 VPN, firewalls etc.) and Solutions containing various protocols (OSPF, BGP,EBGP,MPLS, IPsec, GRE, SIP) as per customer’s requirement.

Faisalabad

1. Performing post implementation tasks (e.g. MRTG Creation, Acquiring acceptance, activation email to other departments and customer) after delivering a single circuit and delivering the project after completion.2. Dealing with Customer about troubleshoot tickets over the phone or by visiting the customer and non-support tickets for terminations, package change, line shifting etc.3.Perform technical meetings / Presentations with corporate Clients.4.Report assigned projects to Line Manager on routine basis.5.Make customers satisfied with the solutions deployed and get their connectivity issues resolved efficiently.6.Coordinate with other Project Managers for complex existing customer’s change requirements; Attend inter / intra departments meetings.7.CCNA Training / Good Communication Skills / Understanding Enterprises Issues & resolving within time lines. 8.Prepare business proposals, Exploring new business channel or ideas or concepts, evaluate them and prepare Business Plans.9.Maintaining Customer Relationship Management with corporate customers10.Delivering corporate presentations with briefing customers about services & technology being offered.11.Providing/Drawing solutions (MPLS, Fiber Optics, Radio, and VSAT, WiMAX, DSL/G.SHDSL) technically to corporate entities12.Conduct regular meetings with corporate clients for up-selling / cross selling or issues in services