Quiara Bounds Email & Phone Number

I am a seasoned professional with a wealth of knowledge and skills poised for implementation. With 4 years of experience in the corporate technology sector and 4 years serving in the U.S. Navy as an IT Technician and Helpdesk Supervisor, I've finely tuned my problem-solving and team management abilities. Transitioning from military to corporate tech, I've realized that one of my most crucial skills is mastering high-level customer competency. How situations are handled ultimately shapes end-users perceptions and impacts on company success.As an IT Technician, I swiftly acquired a diverse skill set, demonstrating my aptitude for rapid learning and on-demand assistance. Recognizing my proficiency and professionalism in customer interactions, leadership entrusted me with additional responsibilities, resulting in my swift promotion to IT Helpdesk Supervisor. In this capacity, I further honed my leadership skills by overseeing teams, cultivating a positive customer environment, and effectively managing network crises.In addition to my professional journey, I have earned a bachelor's degree from UCSD and am advancing my education this fall with a master's in Human Behavior Psychology. This technical foundation, combined with insights into human development, positions me as an invaluable asset for roles such as Technology Manager or Team Lead.What I offer your company or team is world-class professionalism, technical expertise, exceptional leadership, and an unwaveringly positive attitude!