Quinton Pratt Email & Phone Number

Decatur, Georgia, United States

Work as a part of the Client Strategy Team and VC3 technical teams to ensure the smooth and successful delivery of technical services – service desk, project work, proactive maintenance, procurement, training, and ongoing support. The Client Relationship Manager also handles client day-to-day requests such as escalations, client calls and meetings.

Greater Atlanta Area

• Responsible for providing phone and email support for the most valued customers of HPE. In detail, we validate customer entitlement, log cases, review logs, connect customers to the proper technical support resource.
• Handle Onshore Support Program providing customers with a legal, national security, or information security requirement with an alternative to HP's standard remote support delivery model.
• Ensure Secure Site customers have a method to submit support requests that respects their need for confidentiality and understands their inability to troubleshoot or to provide certain information.
• Custom Handling & Account Management Program services are a combination of dedicated or shared resources that can be leveraged to create a custom service to match a customer's unique requirements.

Greater Atlanta Area

Perform sales presentations, conduct customer follow-up and build and maintain long-term relationship with customers buying new and used vehicles.Host and present vehicles at referral locations and at special sales events. Generate new business by making sales calls to referral sources, telemarketing to prospects, and set appointments. Process financing.

Greater Atlanta Area

Handle home office and commercial furniture department. Work as shift lead in efficiently managing employees and floor traffic. Earned consistent commendations for exemplary service (average of 50 guests per shift). Regularly singled out on comment cards for “going above and beyond expectations” and “providing outstanding service and attention to.

Greater Atlanta Area

Manage retail video game store. Handle scheduling, payroll, and logistics in retail environment.Consistently achieved highest per-night sales averages by up-selling orders and suggesting accessories and reservations on upcoming releases. Proved the ability to multitask, handle crowds of up to 350 people, resolve customer issues and excel within a.