Nhu Quynh Nguyen Email & Phone Number

Marshall, Minnesota, United States

Toronto, Ontario, Canada

• Utilized QuickBooks and Excel to process invoices and bill payments on time • Followed up with customers to keep updated with AR aging reports, resulting in a 50% increase in cash collection • Tracked bills for AP aging reports to avoid interest charges and book monthly accrued expenses. • Assisted the finance manager with the balance sheet, income statement and cash flow statement • Supported to generate weekly/ monthly financial budget forecasts • Made journal entries, general ledgers and monthly adjusting entries and prepared weekly bank reconciliations • Assisted colleagues with payroll processing through the ADP website and ensured all the staff were paid on time • Filed GST/ HST payments to the field staff to ensure alignment with CRA • Prepared T4/ T4A/ T2 forms to meet all deadline tax returns and company agendas • Paid close attention to errors and details to address accounting problems tactfully • Communicated and collaborated effectively with Finance and Operation teams

Toronto, Ontario, Canada

• Assisted customers with check-out to make sure the company’s revenue recorded correct• Operated POS system to manage different transactions (debit, credit, and cash)• Provided exceptional customer service and processed return & exchange policy according to the corporation’s revenue and customers’ satisfaction• Communicated effectively and dealt with customers’ complaints in professional manners to increase customers’ satisfaction and maintain a good reputation for the company• Delivered product knowledge and differentiation to the customers to drive thecompany’s sales• Led and trained new cashiers how to run the check-outs and customer service efficiently in the fast-paced environment

Toronto, Ontario, Canada

• Welcomed and assisted first-year students in adjusting to the new academic environment • Developed strong communication, teamwork and collaboration skills while working on diverse projects with other ambassadors and coordinators and hosting Orientation events through Cisco WebEx • Created different interactive platforms and games for students to engage during the academic year and encouraged involvement with the Seneca community. • Gained organizational and problem-solving skills by guiding and directing the students to different departments to support their academic and social life • Conducted interviews with students for peer mentoring positions

Diploma Of Education, Accounting, Gpa Of 3.9

• Achieved the Accounting Diploma Program with Honours • Proficient in utilizing Sage 50, Sage 300 and Microsoft Suites (Excel, Word.

Ncea High School Diploma, High School/Secondary Diplomas And Certificates

• Rewarded with Excellence in Mathematics, a foundation for accounting • Awarded Excellence in English to Speakers of Other Languages.