Rachel Diamond

Rachel Diamond Email and Phone Number

Senior Consultant specializing in Data & Analytics and Platform Implementation @ Covenant Technology Partners
st. louis, missouri, united states
Rachel Diamond's Location
Atlanta, Georgia, United States, United States
Rachel Diamond's Contact Details

Rachel Diamond personal email

n/a
About Rachel Diamond

I am a Pennsylvania native who moved to Atlanta, GA in 2013 to begin my professional career. Since then, I have worked for several firms mainly focusing in project management and consulting. My specialty is software implementation, change management, and adoption projects. I have a passion for understanding a user’s needs and implementing systems and tools to best meet those needs. In addition, I am focused on helping users to adopt and successfully use new systems and tools. I have worked across industries with experience in health insurance, property insurance, telecom, supply chain, and hospitality. These clients range in size from small, local companies to international firms. I have successfully managed project budgets ranging from tens of thousands to over a million dollars in approved budget. In addition to my work experience, I obtained a Bachelor of Science in Business Administration from Slippery Rock University of PA in 2013. More recently, I completed my MBA at Emory University in Atlanta, GA as a part time student while working full time. As a lifelong learner, I seek to learn more about the various industries in which I have worked as a consultant. I am also seeking my PMP certification and expect to complete that process in 2024.

Rachel Diamond's Current Company Details
Covenant Technology Partners

Covenant Technology Partners

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Senior Consultant specializing in Data & Analytics and Platform Implementation
st. louis, missouri, united states
Employees:
46
Rachel Diamond Work Experience Details
  • Covenant Technology Partners
    Senior Project Manager
    Covenant Technology Partners Nov 2024 - Present
  • Inspire11
    Senior Consultant
    Inspire11 May 2022 - Apr 2024
    Collaborate with internal team members, clients, and third-party vendors to execute complex strategic initiatives resulting in improved ways of working and greater adoption of platforms and policies.• Manage relationships with various client and vendor stakeholders to deliver various types of strategic initiatives• Collect, validate, and prioritize project specific requirements to ensure that the delivered product meets the users’ needs • Create detailed documentation supporting end-to-end project implementation including process flows, security settings with rationale, and recommendations for future improvements • Review existing client processes, reports, and structures to recommend and implement improvements on their operating models • Maintain consistent communication with key stakeholders leveraging weekly status reports, RAID logs, team standups, Steering Committee, etc. to ensure projects progress as intended • Assist in the development of client proposals, statements of work (SOW), and change orders clearly stating the project purpose, duration, deliverables, roles and responsibilities, etc. of project work • Support local Atlanta Data & Analytics leadership in alignment with national goals and efforts with a focus on standardizing delivery through effective project management
  • Hitachi Solutions America
    Project Manager
    Hitachi Solutions America Jun 2021 - Apr 2022
    Managed multi-stage Microsoft Dynamics implementation projects with strategic clients bringing expertise in change management and coaching strategies.• Managed for the scope, timeline, budget, and resources for end-to-end Microsoft Dynamics implementation projects • Created detailed weekly status reports used by the client and Hitachi highlighting the current standing of the project along with risks and blockers • Maintained accurate financial records analyzing the actual spend related to approved budget, trends over time, and various scenarios • Wrote detailed change orders to expand the scope, timeline, or budget based on needed adjustments to the project • Collaborated virtually with other Project Managers to standardize the Hitachi methodology, tools, and best practices
  • The Boston Consulting Group (Bcg)
    Senior Product Analyst - Digital Products
    The Boston Consulting Group (Bcg) Feb 2018 - Feb 2021
    Atlanta, Georgia, United States
    Participated in the research, decision making, and rollout for various aspects of a suite of 5 new tools that were adopted firm-wide within 2 years. • Implemented firm-wide rollout of Slack and other digital tools starting with 10,000 users and expanding to all 25,000 world-wide employees with an adoption rate of 70%• Directed the Slack Corporate team through the adoption process to drive BCG’s interests and needs• Engaged with end users to promote defined best practices for all digital collaboration tools• Guided end users to effective solutions when faced with complex problems while leveraging guides created to address the most common problems and questions• Coached employees across different countries and regions to effectively use the new tool suite with a heavy concentration on Slack• Managed custom development projects resulting in expanded tool capabilities and automation of critical manual tasks• Developed and compiled key performance indicators related to the digital collaboration tool suite that allowed the team to monitor the impact of strategic initiatives• Analyzed survey and focus group data to provide key insights to senior stakeholders
  • Accenture
    Program & Project Mgmt Senior Analyst
    Accenture Nov 2016 - Jan 2018
    Consulted on site for an Atlanta-based company as a Project Manager focusing heavily on internet security for customers. • Managed an average of 20 ongoing client projects to ensure a seamless workflow for team members • Allocated local and internal team personnel based on specific project needs, resource availability, and timelines to ensure on-time completion • Created budgets and reports for several Millions of dollars in active project funding across an average of 20 projects • Provided key insights for the client and Accenture leadership through weekly status reports, dashboards, and roadmaps• Oversaw the accurate collection of financial data for the entire technology department, totaling over 40 projects and tens of Millions of dollars in approved budget
  • Sap
    Program Manager - Presales Strategy, Programs & Innovation
    Sap Jul 2014 - Jul 2016
    Oversaw daily operations of the North America Presales team to ensure that all employees were compliant with required learnings and to provide key insights to senior leadership. • Maintained records related to employee function of 350+ Presales personnel to ensure accurate reporting and statistics • Compiled quarterly operations reports using Microsoft Suite programs that allowed North America Presales leaders to make informed business decisions • Developed training videos to empower Presales managers in the various reporting tools that afforded them greater visibility into the operations metrics for their teams• Led 20 people in annual Month of Service community outreach opportunities for 2 years, averaging 63 total hours of community service per year
  • Sap
    Graduate Academy Associate
    Sap Jul 2013 - Jul 2014
    Selected as 1 of 20 Associates to participate in a 10-month rotational program across SAP North America with a goal of understanding the various components of SAP’s business. • Collaborated with various geographic and team leads in the Financial Services Marketing department to develop the 2014 Financial Services Industry Marketing Plan• Partnered with the events team to coordinate the 2014 Field Kick Off Meeting bringing together 7,000 employees to establish regional goals for the year• Strategized an effective Corporate Social Responsibility initiative with the Tyler Robinson Foundation supporting pediatric cancer
  • Slippery Rock University Payroll Office
    Student Worker
    Slippery Rock University Payroll Office Sep 2010 - May 2013
    Slippery Rock, Pa
    Assisted students with critical payroll documents. Collaborated with others in the office to complete daily tasks. Demonstrated flexibility and adaptability by learning new processes and procedures.
  • Parkvale Bank/First National Bank
    Floating Teller
    Parkvale Bank/First National Bank Jun 2011 - Jan 2013
    Uniontown, Pa
    Performed daily detailed tasks essential to efficient operation of the bank. Learned quickly important skills needed to perform various banking tasks. Communicated and interacted with others from various branches. Managed various types of transactions in a responsible manner. Expanded knowledge in support of customer satisfaction to promote upselling of bank products. Treated each customer with individual respect and courtesy.
  • Bob Evans
    Hostess
    Bob Evans Dec 2010 - Jun 2011
    Uniontown, Pa
    Modeled effective customer service through professionalism. Cooperated with other hostess and waitresses in their duties. Performed accurate retail transactions at the cash register. Registered complaints and compliments from customers. Engaged in upselling of products.
  • Slippery Rock University Fyrst Seminar Program
    Peer Leader
    Slippery Rock University Fyrst Seminar Program Sep 2010 - Nov 2010
    Slippery Rock University
    Helped students adjust to college life. Linked first year students with critical campus resources. Developed connections with campus resources to help the students. Collaborated with my faculty advisor in planning the course. Encouraged students to explore various activities on campus.

Rachel Diamond Skills

Time Management Customer Service Research Forecasting Software Documentation Customer Satisfaction Project Planning Finance Market Research Retail Management Public Speaking Leadership Marketing Social Media Teamwork Microsoft Word Access Strategy Communication

Rachel Diamond Education Details

Frequently Asked Questions about Rachel Diamond

What company does Rachel Diamond work for?

Rachel Diamond works for Covenant Technology Partners

What is Rachel Diamond's role at the current company?

Rachel Diamond's current role is Senior Consultant specializing in Data & Analytics and Platform Implementation.

What is Rachel Diamond's email address?

Rachel Diamond's email address is ra****@****sap.com

What schools did Rachel Diamond attend?

Rachel Diamond attended Emory University - Goizueta Business School, Slippery Rock University Of Pennsylvania, University Of Limerick.

What skills is Rachel Diamond known for?

Rachel Diamond has skills like Time Management, Customer Service, Research, Forecasting, Software Documentation, Customer Satisfaction, Project Planning, Finance, Market Research, Retail, Management, Public Speaking.

Who are Rachel Diamond's colleagues?

Rachel Diamond's colleagues are Covenant Technology Partners, Jay Stiegelmeyer, Doug Neff, Jen Macivor, Jackson Parks, Nathan Arnhart, Isabel Cusick.

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