Student Assistant
CurrentProvide exceptional customer service by answering questions, giving directions, and offering information about library services to students and faculty.Assist users with basic IT and technical support, including troubleshooting printers, copiers, scanners, and helping with wireless connectivity, Blackboard, MyHumber, and Microsoft Office software.Collaborate with team members while also working independently to manage tasks effectively, demonstrating reliability and punctuality… Show more Provide exceptional customer service by answering questions, giving directions, and offering information about library services to students and faculty.Assist users with basic IT and technical support, including troubleshooting printers, copiers, scanners, and helping with wireless connectivity, Blackboard, MyHumber, and Microsoft Office software.Collaborate with team members while also working independently to manage tasks effectively, demonstrating reliability and punctuality in all assigned shifts.Explain and enforce library policies with patience, tact, and compassion, ensuring a positive and welcoming atmosphere for all library users. Show less