Rachel Mullen Email and Phone Number
With a dedicated expertise spanning over 7 years, I have been driven by a passionate resolve to achieve high-level sales, foster business growth, and ensure outstanding customer service—all while serving as a dedicated ambassador and advocate for the company brand. Throughout my career, I have honed my expertise in sales and leadership, skillfully fusing technology strategies with business objectives, and consistently attaining annual revenues surpassing $100,000. Notably, I played a pivotal role in spearheading the creation of a revolutionary Implementation department. This involved strategic workflow planning, the development of a comprehensive resource library, and the training of up to 20 new representatives.My professional journey has equipped me with the adeptness to swiftly establish connections at all levels of an organization, fostering robust business relationships through effective communication, adaptability, and astute management. Outside of work, I find joy in outdoor activities, practicing yoga, playing soccer, fostering self-growth, and exploring a diverse range of literary genres through my avid reading pursuits. Reach out to me to discuss any sales or customer success management opportunities.
Fusion Health
View- Website:
- fusionehr.com
- Employees:
- 118
-
Senior Client Success ManagerFusion HealthEdison, Nj, Us -
Regional Account ManagerDonorperfect Apr 2024 - Present -
Implementation ManagerTherapynotes, Llc Aug 2020 - Nov 2023Horsham, Pennsylvania, United StatesTherapyNotes is a highly-rated Electronic Health Record software helping over 200,000 behavioral health professionals streamline their practice.As the Implementation Manager, I pioneered a new department of 20 representatives focused on upselling and converting clients, trained and coached new employees on sales tactics, and cross-collaborated between departments. -
Sales SupervisorTherapynotes, Llc Dec 2019 - Aug 2020Horsham, Pennsylvania, United StatesAs a Sales Supervisor, I trained representatives on new sales-focused CRMs, qualified and closed deals, attended national psychological conferences to gain new clients, as well as developed an extensive resource library for the company.I was awarded Hall of Fame, recognizing outstanding employees for their hard-work and dedication. -
Account ManagerTherapynotes, Llc Dec 2018 - Dec 2019Horsham, Pennsylvania, United StatesAs an Account Manager, I built strong customer relationships by contacting sales leads, conducting demonstrations, persistently following up, and converting trials to paid subscribers to ensure customer satisfaction. -
Sales RepresentativeTherapynotes, Llc Jul 2018 - Dec 2018Horsham, Pennsylvania, United StatesAs a Sales Representative, I managed a high volume of inbound/outbound calls to convert prospects to customers, while maintaining a strong product knowledge and understanding of TherapyNotes’ valued features. I also filmed and recorded dozens of informative videos for users within the industry. -
Customer Success RepresentativeTherapynotes, Llc Jul 2017 - Jul 2018Horsham, Pennsylvania, United StatesAs a Customer Success Representative, I managed a high volume of inbound calls pertaining to complex software-related technical questions in addition to maintaining detailed call logs and follow-up emails to behavioral health professionals.I was awarded Customer Success Champion four times, recieving the highest number of positive ratings post call. -
InternEnterprise Rent-A-Car May 2016 - Aug 2016Langhorne, Pennsylvania, United StatesAs an Intern, I enhanced my customer service and sales skills by renting vehicles, upselling car packages, driving clients, interacting with other agencies, volunteering, and completing weekly training activities. -
Shift LeaderCold Stone Creamery Sep 2012 - Feb 2016Feasterville-Trevose, Pennsylvania, United StatesAs a Shift Leader, I created ice cream and cakes to customers' satisfaction, ensured inventory was well-stocked, kept the store organized and clean, trained new employees, and deposited the correct revenue at the end of the shift. -
InternGrowth Opportunity Center Jun 2014 - Aug 2014Southampton, Pennsylvania, United StatesAs an Intern at a behavioral health clinic, I assisted the main psychologist by working with children who were diagnosed with anxiety and social skill problems through organizing interactive activities.
Rachel Mullen Education Details
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Cum Laude
Frequently Asked Questions about Rachel Mullen
What company does Rachel Mullen work for?
Rachel Mullen works for Fusion Health
What is Rachel Mullen's role at the current company?
Rachel Mullen's current role is Senior Client Success Manager.
What schools did Rachel Mullen attend?
Rachel Mullen attended University Of Delaware.
Who are Rachel Mullen's colleagues?
Rachel Mullen's colleagues are Kirstin Kearns, Jack Shagnasty, Tim Raymaker, Salvatore Tornetto, Adelfo Gonzalez Jr., Yash Thakur, Christopher Chen.
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Rachel Mullen
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Rachel Mullen
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