As a passionate IT enthusiast currently pursuing the Google IT Support Professional Certificate, I've developed a robust foundation in troubleshooting, network protocols, and system administration. My dedication to mastering these technical skills is driven by a genuine fascination with technology and a vision for creating impactful solutions in the IT landscape. I'm excited about leveraging these skills to drive efficiency and innovation in IT support roles.My career journey has equipped me with invaluable customer service skills, honed through roles as a Customer Host at Walmart, a Host at Cracker Barrel, and a Cashier at Dollar General. These positions have taught me the importance of patience, effective communication, and proactive problem-solving—essential traits for any IT support professional. I have consistently demonstrated an ability to manage high-pressure situations, address customer concerns, and deliver excellent service, which are directly applicable to the IT support environment.I’m eager to connect with forward-thinking professionals and organizations that value innovation and collaboration. If you’re looking for a dedicated IT support professional with a unique blend of technical expertise and strong interpersonal skills, let’s connect! Together, we can shape the future of IT support and drive meaningful change.
Planatation Manor
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Laundry/HousekeepingPlanatation Manor Aug 2024 - PresentLouisianaRegularly cleaned and maintained laundry machines and equipment to ensure they were in good working conditionManage the laundry loads, keeping up with multiple tasks, and meeting deadlinesInteract with residents and deliver their clothing items, ensuring their needs were met
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Direct Care WorkerMarie'S Family Healthcare & Sitter Service Inc Mar 2023 - Feb 2024Louisiana, United StatesInsured care of 1 client ensured safety, well-being, monitoring, attentive supportCommunicated with family and doctors about client health and wellbeingResponded to emergencies promptly and demonstrated strong problem-solving skills -
HostCracker Barrel Jul 2021 - Oct 2021Louisiana, United StatesAssisted customers with product inquiries and recommendations, enhancing their shopping experience and driving sales.Managed sitting customers at tables utilizing technology to accommodate consumers -
Customer HostWalmart Aug 2019 - Jan 2020Louisiana, United StatesGreeted an average of 300 customers daily, providing a welcoming and positive first impression that enhanced overall customer satisfactionMonitored store entrances and exits, ensuring a safe and secure shopping environment while deterring theft and loss
Rachel B Education Details
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Merit America
Frequently Asked Questions about Rachel B
What company does Rachel B work for?
Rachel B works for Planatation Manor
What is Rachel B's role at the current company?
Rachel B's current role is Aspiring IT Professional | Google IT Support Certified | Skilled in Network Protocols | Passionate About Technology.
What schools did Rachel B attend?
Rachel B attended Merit America.
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4ndmglobal.com, gmail.com, epsilon.com, reevolt.co
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✨Rachel B.
San Francisco, Ca6gmail.com, helpscout.net, gmail.com, customer.io, helpscout.net, cubesoftware.com4 +157436XXXXX
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