Currently studying at Arizona State University's Psychology BA program, my journey in hospitality and sales has been pivotal in shaping my approach to customer experience. With over a year of leading service operations, my expertise lies in fostering exceptional guest interactions. This experience has been instrumental in my academic focus, where I apply real-world insights to psychological principles.The hospitality industry, with its dynamic environment, has equipped me with a keen understanding of human behavior, crucial for my goal to innovate in customer experience strategies. My commitment is to leverage this understanding, alongside academic knowledge, to contribute to an organization's culture and mission with a unique blend of practical skills and insights.