Rachel Hernandez

Rachel Hernandez Email and Phone Number

Customer Service Manager @ Sendero Provisons | PoliSci Student @ TTU @ Sendero Provisions Co.
woodway, texas, united states
Rachel Hernandez's Location
Waco, Texas, United States, United States
About Rachel Hernandez

With a variety of experience from Cashier, team lead, back room stock associate, to mid tier/upper level leadership; I wholeheartedly believe in the value of starting from the ground up, as no job is too small to have a lasting impact. Because of this, I bring a diverse skill set to every challenge, driven by a passion for customer-centric solutions and continuous improvement. Throughout my career, I've thrived in fast-paced environments, leveraging my experiences and leadership skills to foster team collaboration and drive results. I am motivated by finding innovative solutions to complex problems, which has paved the pathway for my continued career growth.Looking ahead, I am preparing for law school with a focus on copyright and patent law, fascinated by their impact on innovation and creativity. Outside of work and academics, I enjoy thrifting, maintaining my Duolingo streak (¡En Español!), and working on renovating my home. I look forward to connecting with professionals who share my passion for law, technology, and innovation to explore collaborative opportunities.

Rachel Hernandez's Current Company Details
Sendero Provisions Co.

Sendero Provisions Co.

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Customer Service Manager @ Sendero Provisons | PoliSci Student @ TTU
woodway, texas, united states
Website:
senderohatco.com
Employees:
4
Rachel Hernandez Work Experience Details
  • Sendero Provisions Co.
    Customer Service Manager
    Sendero Provisions Co. Jan 2024 - Present
    United States
    - Lead the delivery of outstanding customer support for our valued retail partners and internal/external sales team members.- Supervise a team to ensure seamless operations.- Establish and uphold high service standards as benchmarks for excellence.- Address escalated issues with expertise and empathy.- Develop innovative strategies to elevate customer satisfaction.- Continuously optimize processes to meet evolving customer needs efficiently.
  • Magnolia
    Assistant Store Manager
    Magnolia Apr 2022 - Jan 2024
    Waco, Texas, United States
    Assistant Store Manager of Shops at the Silos
  • Magnolia
    Crew Leader
    Magnolia Feb 2022 - Apr 2022
    United States
  • Magnolia
    Retail Stock Associate
    Magnolia Oct 2021 - Feb 2022
    Waco, Texas
  • Target
    Closing Team Leader
    Target Apr 2021 - Oct 2021
    Waco, Texas, United States
    Key Holder, assigned sole supervisor in building Monday-Friday to close the store. Responsible for ensuring “grand opening ready” zones at close, held team to brand standards, communicated store goals/opportunities/milestones to team on a daily basis. Responsible for building and food safety standards, sole communication to emergency services in store. Held performance conversations regarding job performance, job development, attendance, etc. Food Safety Manager Certified, licensed on CROWN unit.
  • The Home Depot
    Keyholder
    The Home Depot Feb 2015 - Apr 2021
    Bellmead, Texas, United States
    Key Carrying Department SupervisorActing Assistant Store manager in absence, Manager On Duty, and department supervisor. Responsible for daily department specific tasks, safety procedures/standards to OSHA requirements, lift equipment and safety training. Skilled in team development, communication, and accountability. Including goal planning for long term career development and/or resolution planning. HHM certified, biohazard certified, licensed to drive lift equipment including propane forklift, REACH truck, Order Picker, Pacer Unit, and Electric Pallet jack.Workshop Captain Inventory Captain Black Friday CaptianTriple Platinum Homer Award WinnerPart of Dedicated Creative Staff
  • Ulta Beauty
    Assistant Manager Of People
    Ulta Beauty Jul 2012 - Feb 2015
    Temple, Texas, United States
    Responsible for the scheduling, training, and onboarding of new beauty advisors & prestige equity consultants. Coordinated in house training and events such as, brand trainings, Breast Cancer Awareness Month Cut-A-Thon fundraiser, and daily/monthly required trainings. Held team to Ulta standards via performance conversations, in the moment feedback, and goal setting. Key Holder, one of two assistant managers, reported directly to General Manager.

Rachel Hernandez Education Details

Frequently Asked Questions about Rachel Hernandez

What company does Rachel Hernandez work for?

Rachel Hernandez works for Sendero Provisions Co.

What is Rachel Hernandez's role at the current company?

Rachel Hernandez's current role is Customer Service Manager @ Sendero Provisons | PoliSci Student @ TTU.

What schools did Rachel Hernandez attend?

Rachel Hernandez attended Texas Tech University, Mclennan Community College.

Who are Rachel Hernandez's colleagues?

Rachel Hernandez's colleagues are Dylan Washington, Brett Bufton, Shawn Gruenhagen, Zack Morris, Alexandra Chamberlain, Thaniel Wenger, Byron Bergsto.

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