Rachel Pendleton Email & Phone Number

Bowling Green, Kentucky, United States

• Manage and execute key national account relationships •Develop national sales strategy and partner with regional sales consultants to obtain new business in various markets •Establish, negotiate, execute laboratory contracts and agreements with national partners•Collaborate with physicians and advocate for patients by maintaining strong, ethical, compliant partnerships, with accounts focusing on payor relations and state regulatory guidelines

Bowling Green, Kentucky, United States

• Lead, coach, and motivate a pilot team of 6 Sales Consultants promote Personalized Genomics diagnostics (PGx). • Manage sales strategies to promote testing services for mental health medication testing (anti-depressants, anti-psychotics, anti-convulsants) and cardiovascular medications statins, beta blockers, anticoagulants).• Focus efforts on PCPs, Psychiatrists, and Cardiologists across Nashville, Louisville, Evansville, and Bowling Green, KY.• Coach and foster team on consultative selling techniques, account management strategy, and product knowledge.• Cultivate team members to enhance individual skill sets and hone local market knowledge. • Optimize strategic sales growth opportunities through analysis of market metrics and managed care data.• Establish, negotiate and manage and support Sales Consultants with Reference Laboratory Agreements.

• Hired, trained, and managed a team 7 Sales Consultants while maintaining a personal book of business.• Developed sales strategies to promote Toxicology, Infectious Disease, and Hematology laboratory diagnostics. • Promoted diagnostics to PCPs, Psychiatrists, and Cardiologists across the Mid-South Region (WI, OH, KY, and TN).• Negotiated and managed Reference Laboratory Agreements with hospitals and large healthcare systems. • Coached sales consultants on product specifications, sales strategies, and closing techniques to drive sales revenue.• Focused on career development of team members enhancing sales and relationship building skills.• Led team calls, one-on-one calls, and sales team training meetings to drive business growth and surpass sales goals. • Executed pre-call planning strategies and territory planning for myself and 7 team members.• Key Accomplishments:- Won President’s Club Awards in 2021 and 2022.- Ranked 2/6 districts for highest territory sample volume in 2021 and 2/6 District Sales Manager in 2022.- Increased territory revenue collections by $2.1 million Year over Year.

• Promoted a portfolio of laboratory diagnostics including toxicology, upper respiratory, STD, and blood testing.• Called on PCPs, Psychiatrist/Mental Health, and Pain Management providers across Kentucky and Tennessee.• Utilized a combination of market analysis, strategic planning, and advanced selling skills to drive sales growth.• Analyzed provider relations in KY and TN, hospital systems, and competitive market strategies to identify call points.• Developed and executed a comprehensive regional action plan addressing challenges in the local market.• Executed pre-call planning strategies, territory mapping, and route planning to maximize field time.• Mentored new reps to overcome objections, launch new accounts, grow sample volumes, and answer questions.• Key Accomplishments:- Grew territory from 0 samples in November 2020 to over 1,600 samples by October 2021.- Achieved 154% to quota and ranked 2/35 Sales Consultants nationally in 2021.- Won Top Sales Consultant for End of Month Bonus contest in August, September, and October of 2021.- Won the New Submitting Account and New Opportunity Contest in Q4 of 2020 and Q1 of 2021.- Met and exceeded month over month quota goals consistently each month during tenure.

• Provided teaching coverage for first, second, and third grade students covering all academic subjects.• Maintained detailed accounts of Professional Learning Communities and growth and goal-setting of team members.• Established clear goals and objectives for growth using technology and additional classroom resources.• Lead various Professional Development programs for educators across district on writing standards.• Key Accomplishments:- Met and exceeded all goals each year listed in Professional Growth Plan and served as Team Leader.- Obtained accomplished and exemplary ratings by supervisor during bi-annual observations and reviews.

• Promoted BRCA (breast cancer) diagnostic testing to OB/GYN and PCPs across the Bowling Green, KY region.• Provided account management assisting with workflow needs, EMR interfaces, and ordering supplies.• Employed relationship based and consultative sales approach and a total office call in the outpatient setting.• Assessed sales opportunities within the territory proactively to maintain and grow product market share.• Focused on building trusted and respected relationships with providers and office staff through consultative selling.- Achieved 150% to quota in first quarter in the field.- Won the Winner of Rookie Rockstar Award in 2017.- Met and exceeded goals set by the company within each quarter in the field.

• Promoted a full line of insurance products to clients across the Bowling Green, KY region.• Developed and fostered relationships with new and existing clients promoting new insurance services or products.• Conferred with customers to provide guidance on products or services, bind renewals, and make policy changes. • Developed leads, identified customer needs, and marketed appropriate products and services. • Utilized ECRM in an effective and efficient manner to streamline work processes.• Managed an existing book of insurance business ensuring high customer satisfaction and superior retention rates.• Key Accomplishments:- Completed more than 30 cold calls and follow up calls per day to generate new clients and grow business.

Master Of Science - Ms, Educational Leadership

Activities and Societies: Alpha Omicron Pi

Bachelor Of Science - Bs, Elementary Education