Rachel Jia Hsin Email & Phone Number

Singapore

Singapore

- Planned and implemented social media marketing for the company on Facebook, Instagram, YouTube and Website- Design the company’s advertisements, social media posts, website, flyers, brochures, banners, and other internal collaterals (e.g. company logos, collar pins, name tags, etc) through tools such as Canva, Adobe Illustrator & Adobe Photoshop.- Coordinate customer service requests amongst staff, respond to customer enquiries, and follow up with staff on the closing of enquiries.- Video and photo shooting for marketing purpose. - Responsible for assigning and supervising various tasks related to video production, such as editing videos & photos, scriptwriting, and background music selection. - Ensure that all projects were completed on time and to the highest quality standardsResponsible for managing my company's marketing platforms, which include:1) Facebook page (nationmaidagencysingapore)2) Instagram account (nationclub_sg/)3) YouTube account (@nationclub)4) Mailchimp newsletters: Sending of festival wishes cards, birthday cards, and any updated Ministry of Manpower news related to domestic helpers, as well as weekly notifications for new Nation Club videos uploaded on Nation Club website.On the other hand, I started these platforms and I am also involved in video and photo shoots for our domestic helpers. You can refer to our Nation Club website (www.nation.club) to see how we teach our helpers vocabulary, cooking, baking, basic house chores, personal hygiene, personal etiquette, first aid, safety, and more in English, Burmese, and Indonesian.

Singapore

- Entertain & serve walk-in customers fully energetic. - Follow-up and reply calls or e-mails of hiring foreign domestic workers’ enquiries. - Ensure the certain date of arrival of foreign domestic workers from training center overseas. - Liaise & maintain good relationships with customers. - Arrange & conduct interview between employers and foreign domestic workers due phone calls or even webcam.- Do paper works and submit application of issue work permit, renewal work permit, cancellation of work permit.- Filling and sorting all documents and records. - Counselling Indonesian & Filipino foreign domestic workers if necessary. - Arrangement for passport renewal or home leaves documentations of foreign domestic workers to their country of origin for holidays during the employment in Singapore.- Booking air tickets of repatriation of foreign domestic workers.

Batu Pahat, Johore, Malaysia

- Responsible for Sales & Marketing activities. - Follow-up sales enquires and sales products. - Liaise & maintain good relationships with customers. - Assist in the conceptualization and development of marketing and communication materials like brochures, publications, newsletter, catalogues and other marketing tools. - Standby to help organizers plan every detail and ensure their functions are memorable success. - Organize conference and meeting room bookings.

Batu Pahat, Johore, Malaysia

- Assisting Sales & Marketing Executive in coordinating various integrated communication and marketing activities. - Standby to help organizers plan every detail and ensure their functions are memorable success. - Filling and sorting all documents and records. - Organize conference and meeting room bookings. - Coordinating in production of a wide range of marketing communications. - Developing and maintaining sales proposals, brochures and many other materials related to marketing. - Executing a wide variety of details that involve e-mail, phone calls and function events, media advertisements, promotions, and other marketing plans.

Batu Pahat, Johore, Malaysia

- Check-in & check-out guests with excellent customer service. - Provide information regarding room rates, locations & facilities of hotel to callers in a professional and courteous manner on the telephone or via emails. - Administer all reservations, cancellations and no-shows, in line with company policy. - Answer & pass the telephone lines to management office if necessary. - Receive and sort mail and deliveries. - Tidy and maintain the reception area.