Rachel D. Email & Phone Number

Brighton, Colorado

Take in and enter product orders. Fielding all customer calls ranging from placed orders, product technical specifications, product application, complaints, and managing customer expectations with various daily duties that range it the areas stated prior. Working closely with materials handling, marketing, R&D and production teams. Also serving as inside sales support for the sales team. Responsible for a specific US territory and supporting the sales reps who are responsible for those territories. Specific territories and projects, outside sales coverage, include Amazon (responsible for all Amazon orders and maintaining account issues with the AR team and management), coordinating and co-leading claims team meetings, and product knowledge for Sashco Academy and Sashco Champion webinar training. Serving as coordinator for Zero Failures, a seminar for contractors and resellers on log and wood home maintenance. I am responsible for any hospitality involved. Coordinating schedules, food, hotel partners, and shuttles for attendees. I am responsible for the seminar attendee sign-up process, agenda preparation and coordinating with the Zero Failures presentation team.Occasionally attending trade shows to offer sales support and product knowledge.

Cherry Creek Mall

Floor sales of all jewelry. Responsible for over $500,000 in inventory safety. DCA certified. Certified gemologist. Both highly regarded in the trade. I was one of the top sales associate and had a large clientele. Was sought for management.

Aurora Mall/ Cherry Creek Mall

Office personnel. Responsible for $5000-&100,000 cash drawers and money exchange. Responsible for taking in and managing jewelry repairs with local jeweler vendors. Responsible for over $500,000 of inventory safety.

Basic Skills And Developmental/Remedial Education And Music

High School Diploma, 9-12

Activities and Societies: Show choir, advanced choir, drama club, FCA