+ Spearhead all client interactions, from acquisition to service, utilizing diverse communication channels+ Drive client growth and engagement through expertly crafted social media strategies, resulting in increased audience interaction & retention+ Strategize long-term client goals and audience targeting, ensuring alignment with content creation efforts+ Develop impactful content strategies and produce high-quality content, fostering authentic client engagement+ Successfully enhanced client audience growth, retention, and interaction, driving tangible business results+ Develop clients branding including: conceptual logo, secondary logo, favicon, branding guidelines, color schemes, fonts, and guidelines regarding overall brand outreach based on target audience Meet with clients and guide the conversation to dig deep into clients future vision and brand growth goals and meet client requested deadlines

Created & implemented a social media strategy, establishing HNT as thought leaders in the luxury RE market.Led a strategic rebranding initiative, setting new industry standards and influencing market trends.Designed & managed marketing materials, including a high-impact $11M listing packet for out-of-town buyers.Introduced Monday update emails to enhance client communication and maintain agent work-life balance.Conducted in-depth market analysis to develop luxury-focused marketing strategies, increasing brand awareness and client engagement.Hired, trained, & mentored marketing coordinator & intern, developing comprehensive onboarding materials.

+ Served as the sole sales representative for the interiors department, effectively leading the vertical within the company that saw the most growth in 2018+ Successfully met and exceeded quarterly quotas+ Completed industry research and prioritized cold prospecting to discover on brand partners and potential growth opportunities+ Represented company at industry events, consistently serving as a face for the brand and further establishing Mayker Creative as a household staging name+ Designed and created all proposals, contracts, vision boards, deliveries calendar and worked as the liaison between designers and delivery staff to ensure projects were completed by company standards and quality of design was met

+ Managed company’s social media platforms which successfully grew organically by 25% within six months of managing.+ Actively coordinated with department heads to prioritize work request and track status of jobs to ensure all service level agreements were met + Created and executed local marketing campaigns and partnerships that drove brand awarenessSpearheaded proposal coordination for Nashville office with contribution of nationwide clients like Houzz and Eventbrite + Designed custom collateral for C-level management located in Austin, Houston, and Nashville + Ensured quality standards were met or improved through review, feedback, and management of quality issues

+ Implemented marketing plan that effectively positioned the brand to target audience+ Created and designed interior design concepts, architectural details, and organization to enhance the entire home+ Instrumental in the development of online marketing campaigns. Created and implemented all marketing and promotional materials+ Met with homeowners to give property assessments and developed action plan’s for the staging process

+ Managed multi-figure model budget in coordination with production accountants + Designed and distributed confirmations, usage contracts, and invoices for all models+ Prepared and organized all expenses for company-wide expense reports+ Maintained and updated centralized phone list and spreadsheets of model records and budget+ Coordinated model schedules for day-of-show and daily appointments for castings and fittings+ Prepared special casting requirements based on clients’ requests, i.e. travel arrangements

+ Positively built and maintained relationships with guests to encourage guest satisfaction and repeat business+ Advertised, marketed, and recommended menu items to ensure customer satisfaction+ Trained and supervised new employees that were promoted to company Managers and Operating Partners for other Money Family restaurants

+ Booked over 500 jobs over a two-and-a-half-year period, including a national beauty campaign for ALMAY+ Coordinated all talent-related activities, including scouting new clients and talent for Memphis division+ Coordinated meetings, conference calls, and trade arrangements for clients and direct book models+ Organized all aspects of test shoots including: assembling glam, wardrobe stylists, model and photographer; drafting and disseminating call sheets; creating mood board that provided proper marketing materials for model’s career+ Designed all promotional and advertising materials, worked with printer to find most cost-effective print options

Identified and secured relevant placement at local events to promote brand Recommended social media outreach strategies to reach a broader audience Created detailed reports on weekly and monthly revenues and expensesTrain new and current employees on proper customer service practices

+ Identified and secured relevant placement at local events to promote brand + Recommended social media outreach to reach a broader audience + Managed front of house duties including creating schedule for company employees, enforcing company rules and regulations and ensuring staff members completed assigned tasks+ Responsible for compiling nightly sales numbers and profits, configuring employee tips, assuring accurate accounting for the daily books and all cash and credit card profits were accurate

+ Personal Assistant to Carrie Kleban, Chief Director of Marketing+ Social Media development, maintenance, and growth + Maintained relationships with existing restaurants, and assisted with restaurant compensation and payment plans

Built interpersonal skillsIncreased leadership and teamwork skillsProvided a high level of customer serviceTrain new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations