- Collaborate across 10+ teams to release a product-wide UI Refresh spanning multiple sprints, owning several key features and coordinating with the QA organization to test all product areas- Manually test mobile app across iOS and Android mobile devices

- Manage the verification, automation, and release process of a UI component library on a weekly basis- Automate test cases in Backstop.js, Selenium, and Cucumber frameworks- Triage UI and API automation runs and update scripts for script failures - Log and track progress of defects on JIRA and verify to close tickets within 2 days of resolution- Collaborate with developers and product managers to release features, verify bugs/defects, and regression test - Present release process to product-wide 110+ QA engineering team

Recent Projects:IngredientMe | recipe search app (March 2019 - April 2019)JavaScript ES6, jQuery, HTML5/CSS3- Designed and implemented an ingredients-specific recipe search web app- Researched and used 3rd party APIs- Created wireframes and design variants for MVP- Employed mobile-first, responsive, and accessible design- Collected user feedback and iterated over UX flow- GitHub: https://github.com/ryeoh/Recipe-App- Live Demo: https://ryeoh.github.io/Recipe-App/

- Reconciled pricing, packaging, and contracting terms between Kaiser Permanente, distributer, and suppliers for hundreds of units of products weekly, ensuring hospitals are properly stocked in a timely matter- Streamlined issue resolution, reducing from 15 to 2 per week, by implementing escalation procedures, collaborating with the distributor in tracking new issues, and establishing regular communication with suppliers- Coordinated all contact, internally and externally, for all distribution-related queries and issues, forming relationships with Kaiser’s primary distributor and the 100+ suppliers - On-boarded suppliers remotely for their successful relationship with Kaiser and their distributor- Facilitated weekly meetings with distributor remotely, addressing past and current issues with suppliers to ensure inventory readiness by effective date, which is crucial to patient care- Reported out essential contract communications to the distributor on behalf of the client, on a weekly and monthly basis

- Analyzed discrepancies between products featured in various Price Files and implemented solutions through communications with sourcing teams, distributors, and/or suppliers- Implemented and managed a new process in generating and distributing Product Announcements, improving efficiency by delivering the assets to 200+ stakeholders within Kaiser Permanente- Collaborated with 10 separate teams to edit, circulate, and approve Product Announcements, resulting in timely distribution to inform end-users about the products and enable stakeholders to implement availability and access- Generated 70+ excel Price Files on a monthly basis for Kaiser Permanente, verifying the accuracy of a granular list of competitive product pricing options formatted correctly to input into their ItemMaster system

- Tracked dates and statuses of multiple documents as it moved between the Sheriff departments, country courthouses, and defendants- Established professional and regular correspondence with Sheriff’s departments and county courthouses- Created and processed 350+ forms daily through Collections Master, ensuring accurate information and proper formatting, and prioritizing needs based on the progress of cases- Handled sensitive and private information per office regulations and the California Code of Civil Procedure

- Accurately inputted grades into B-space, UC Berkeley’s web-based learning management platform- Cooperated directly with professor and other graders in calibrating our grading with the grading rubric- Graded 120-180 papers per semester ranging between 3-8 pages and submitted grades within strict deadlines

- Served customers on a one-by-one basis, addressing issues concerning store policies- Organized and took stock of inventory and maintained a store front and display- Directly interacted with customers to complete transactions