Rachel Whitton Email & Phone Number

Contribute both as an individual contributor and team lead to ensure websites are migrated successfully to our platform, enabling our customers to derive value from our platform as quickly and painlessly as possible. Act as a player/coach for white-glove services related to migrating customer websites onto the Pantheon platform, including:* Personally.

Ensure that engagements are delivered with the high quality and precision that our clients have come to expect from the Professional Services team. The engagement manager is the glue that keeps clients, partners and internal resources working together. * Work with some of the best Drupal/Wordpress agency partners in the world you will be responsible for.

Work directly with Pantheon’s largest customers and partners to ensure an exceptional experience by understanding their business objectives. Build an understanding of the customer’s needs to proactively identify ways in which they can interact with the Pantheon platform to increase productivity and results. Develop and grow accounts by providing technical.

Remote

Build content library which inspires developers to use and succeed on Pantheon. Create content for new products as part of the release cycle, within launch timelines. Perform cyclical content audits and assist efforts to maintain relevant, current resources. Improve content organization and encourage contributor participation by evaluating and implementing.

Remote

Remote

Recruited

Houston, Texas Area

Maintain existing and create new documentation using HTML and JavaScript for HostGator.com's Knowledge Management department. Includes both customer facing and internal docs for employee training.

Houston, Texas Area

Provide technical assistance to Jr Admins in all Live Support channels and diffuse interactions to prevent unnecessary escalation. Perform cyclical performance reviews that provide insights on individual strengths and opportunities for skills development. Deliver promotion review audits and provide recommendations to managers on how to stimulate growth.

The Home Depot Austin Technology Center

Provide application support to The Home Depot employees. Scope of support includes interior design programs, ordering systems, online sales processing, paint calibration and formula catalogs, and general desktop support.

Austin, Texas Area

Inspect electrical control panels as produced and ensure the accuracy of assembly to the corresponding drawings and prints. This includes the inspection of overall quality along with functionality.

Austin, Texas Area

Mac OS X phone support for Apple customers. Support includes application related troubleshooting for native Apple apps in addition to basic hardware diagnostics.

Austin, Texas Area

Use ArcGIS to identify distinct land characteristics and provide spatial analysis as part of a water conservation effort lead by the Lower Colorado River Authority and Texas farmers.

Austin, Texas Area

Provide technical support to business and residential consumers for various internet service providers. This includes network troubleshooting, desktop support, and security related issues.

NASA Langley Research Center

Lead author of Earth Observation from Space: Introduction to Applications in Argentina and South America, an educators guide which demonstrates the use of satellite data to measure and monitor environmental issues. Research required data formatting and manipulation through Matlab, along with extensive use of ArcGIS to map conditions in South America.

Austin, Texas Area

Research positional tracking on a digitally generated sensor field and ultimately predict final position based on pattern analysis.