Ceo
My team and I successfully repositioned an underperforming organisation with a single focus in a mature, commoditised market to a full-service marketing services provider with a stable blue-chip client base and diversified revenue streams.This was achieved via focus on digital, data /insights solutions, strategic account management delivering profitable upsell / cross sell strategies, market share growth via new customer acquisition. Along with full P&L responsibility, the accountability of this role included strategy development and the leadership of all functional support areas ( HR, IT, Finance), Sales & Marketing, Operations, Service Delivery, Product Development, Business Risk Management and Customer Service.-Led and implemented full strategic review of joint venture enterprise. Transitioned from significant loss-making position to profitability within 12months. -Achieved YOY EBIT growth in industry in structural decline. Delivered through diversifying revenue streams, improved margins via data and digital product / service development, entry into new markets, overhead reduction. -Grew new products, services, markets from 5% of revenue to 30%. -Implemented partnership agreements leveraging Digital services IP, securing new revenue streams in Australia and the US.-Reduced cost base by $30m through process improvements, supplier rationalisation, implementation of new IT platforms and exiting low margin service offerings. -Developed market first audience measurement and insights tool for Outdoor advertising market utilising a combination of external data sets and proprietary software. Secured contract to deliver these services for the largest participant in NZ market.-Improved staff engagement each year.