Technical Support Engineer
Current
Oct 2022 - Present
AeroLeads people directory · profile
Rae Taylor Email & Phone Number
Technical Support Engineer
at
Splunk
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Technical Support Engineer
Location
Greater Seattle Area, United States, United States
Company size
Who is Rae Taylor? Overview
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Quick answer
Rae Taylor is listed as Technical Support Engineer at Splunk, a company with 6681 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Rae Taylor.
Rae Taylor previously worked as Premium Technical Engineer at Tableau and Technical Support Engineer at Tableau Software.
Company email context
Email format at Splunk
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Splunk
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Profile bio
About Rae Taylor
Rae Taylor is a Technical Support Engineer at Splunk.
Current workplace
Rae Taylor's current company
Company context helps verify the profile and gives searchers a useful next step.
Splunk
6 roles
Rae Taylor work experience
A career timeline built from the work history available for this profile.
Premium Technical Engineer
Dec 2021 - Oct 2022
Technical Support Engineer
- Collaborate with business analysts and server administrators to assist with resolving complex issues when using Tableau Software
- Effectively communicate with customers, Technical Account Managers, local Account teams, and internal teams via email, phone, and other electronic methods to resolve customer issues.
- Mentoring other Technical Support Engineers in researching, resolving, and documenting customer server issues
- Develop, document, mentor, and train others in support procedures for server-related technical triage and problem solving
- Escalate support cases and work with Development to resolve known issues
- Support products on Mac OS, Windows OS, Linux and Ubuntu
Mar 2020 - Oct 2022
Premium Technical Engineer
May 2020 - Oct 2022
Senior Technical Support Specialist
Shiprush
- Communicate effectively with customers and internal resource
- Assist customers in troubleshooting software and hardware
- Answer high volume phone calls while providing outstanding customer service
- Consistent metric performance
Aug 2019 - Mar 2020
Operations Lead
- Create an exceptional customer service experience for users
- Provide friendly, timely support to Helpers and customers via phone, email and text
- Troubleshoot user problems with the app
- Handle support escalation phone calls
- Make recommendations based on feature requests and bugs reported by users
- Assist with onboarding of new Helpers
Jul 2018 - Aug 2019
Team & coworkers
Colleagues at Splunk
Other employees you can reach at splunk.com. View company contacts for 6681 employees →
CS
Charme S.
Colleague at SplunkAtlanta, Georgia, United States, United States
View →
AM
Alexis Macaluso, Cspo, Csm, M.A.
Colleague at SplunkEaston, Pennsylvania, United States, United States
View →
BA
Brittany A.
Colleague at SplunkHalifax, Nova Scotia, Canada, Canada
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JR
Jonah Reuter
Colleague at SplunkSan Jose, California, United States, United States
View →
SH
Sarah Hamad
Colleague at SplunkGreater Halifax Metropolitan Area, Canada
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NW
Nathan Watkins
Colleague at SplunkWallington, England, United Kingdom, United Kingdom
View →
DR
Derrick Rahbar
Colleague at SplunkSeattle, Washington, United States, United States
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PN
Polly N.
Colleague at SplunkHong Kong SAR, Hong Kong
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RS
Ryan Schlosser
Colleague at SplunkNewman Lake, Washington, United States, United States
View →
MR
Mishell Rodriguez
Colleague at SplunkGreater Chicago Area, United States
View →
Charme S.
Colleague at SplunkAtlanta, Georgia, United States, United States
View →
AM
Alexis Macaluso, Cspo, Csm, M.A.
Colleague at SplunkEaston, Pennsylvania, United States, United States
View →
BA
Brittany A.
Colleague at SplunkHalifax, Nova Scotia, Canada, Canada
View →
JR
Jonah Reuter
Colleague at SplunkSan Jose, California, United States, United States
View →
SH
Sarah Hamad
Colleague at SplunkGreater Halifax Metropolitan Area, Canada
View →
NW
Nathan Watkins
Colleague at SplunkWallington, England, United Kingdom, United Kingdom
View →
DR
Derrick Rahbar
Colleague at SplunkSeattle, Washington, United States, United States
View →
PN
Polly N.
Colleague at SplunkHong Kong SAR, Hong Kong
View →
RS
Ryan Schlosser
Colleague at SplunkNewman Lake, Washington, United States, United States
View →
MR
Mishell Rodriguez
Colleague at SplunkGreater Chicago Area, United States
View →
FAQ
Frequently asked questions about Rae Taylor
Quick answers generated from the profile data available on this page.
What company does Rae Taylor work for?
Rae Taylor works for Splunk.
What is Rae Taylor's role at Splunk?
Rae Taylor is listed as Technical Support Engineer at Splunk.
Where is Rae Taylor based?
Rae Taylor is based in Greater Seattle Area, United States, United States while working with Splunk.
What companies has Rae Taylor worked for?
Rae Taylor has worked for Splunk, Tableau, Tableau Software, Salesforce, and Shiprush.
Who are Rae Taylor's colleagues at Splunk?
Rae Taylor's colleagues at Splunk include Charme S., Alexis Macaluso, Cspo, Csm, M.A., Brittany A., Jonah Reuter, and Sarah Hamad.
How can I contact Rae Taylor?
You can use AeroLeads to view verified contact signals for Rae Taylor at Splunk, including work email, phone, and LinkedIn data when available.
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