Robert G. Email & Phone Number

With over 20 years of experience in IT, I am a senior customer success account executive at Splunk, a leading provider of data-driven solutions for business optimization. I have an MBA in Technology Management and an ITIL certification, demonstrating my expertise in managing complex accounts and accelerating complex solutions across multiple platforms, including virtualization, cloud, generative AI, data mining, and machine learning.My mission is to create value for my clients by understanding their business challenges, responding to their barriers to adoption, and assisting them on their Splunk journey. I manage a portfolio of Tier 1 clients with an average of 10M ARR, and I have repeatedly delivered exceptional client experience, resulting in a 98% renewal and 150% YoY expansion rate. I also maintain overall account team responsibility and responsiveness, and collaborate with technical associates, product specialists, and other experts as needed. I am passionate about enabling my clients to achieve their goals and realize their potential with their investment in Splunk.