Rafael Claudio Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

São Paulo, Brasil

São Paulo

Implementing security information projects, not only implementing but providing technical knowledge sharing internally. Responsible for Proof of concept to validate / homologate security features, using labs and operational environments. Also responsible for supporting the pre sales team on the technical workforce sizing, using the operational know how to help.Champion for Fortinet and Gigamon vendors, consolidating any technical knowledge and being the first point of contact for these… Show more Implementing security information projects, not only implementing but providing technical knowledge sharing internally. Responsible for Proof of concept to validate / homologate security features, using labs and operational environments. Also responsible for supporting the pre sales team on the technical workforce sizing, using the operational know how to help.Champion for Fortinet and Gigamon vendors, consolidating any technical knowledge and being the first point of contact for these vendors communication. Building high and low level technical documentations; Show less

São Paulo E Região, Brasil

Responsible for homologating and executing product’s tests from different vendors in customers environment (Enterprise and High end). Part of the BaU used to be creating Technical documentation project design, supporting the Pre-Sales team, Consulting and deliverying documents as: PP (Project Plan), LLD (low level design), HLD (high level design) and As-Built, Supporing mission critical environment in the biggest Brazilian ISP/Carrier.Validation of new technologies simulating external… Show more Responsible for homologating and executing product’s tests from different vendors in customers environment (Enterprise and High end). Part of the BaU used to be creating Technical documentation project design, supporting the Pre-Sales team, Consulting and deliverying documents as: PP (Project Plan), LLD (low level design), HLD (high level design) and As-Built, Supporing mission critical environment in the biggest Brazilian ISP/Carrier.Validation of new technologies simulating external architectures and structuring solutions to be implemented in the customer’s environment, to guarantee a good implementation and project kick off;Responsible for executing POCs (proof of concept) on customers. Designing “test scope document”, making sure we meet customer’s expectations and technical requirements. Show less

Responsible for analyzing RFP’s and sizing of equipments (Security and Infrastructure) for the Customer; Active support on projects with pre and post sales, designing technical solutions to address customer needs. I was also responsible for implementing and delivering solutions and their respective documents;Directly in touch with potential customers to start POCs, designing tests workflow, deliverables and setting up expectations.Another main responsibility was to support the… Show more Responsible for analyzing RFP’s and sizing of equipments (Security and Infrastructure) for the Customer; Active support on projects with pre and post sales, designing technical solutions to address customer needs. I was also responsible for implementing and delivering solutions and their respective documents;Directly in touch with potential customers to start POCs, designing tests workflow, deliverables and setting up expectations.Another main responsibility was to support the Sales team, providing trainings and technical/non-technical presentations to potential customers. Show less

Level 2 Security Analyst, understanding customer environment, reporting strange behaviour, restoring services and executing reports. Responsible for managing and monitoring security assets, performing pro-active actions, corrective policies and attending customer requests. The BaU activities were related to Proxy (Web Filtering), Antispam, Antivirus, SSL VPN Concentrator and SIEM.24/7 operations, executing MSS services for 4 major customers from Financial to Industry markets.

Finance monitoring for ATM devices, supporting proprietary systems from a bank customer (Brazilian company). Technical troubleshooting based on type of flaw, performing engineer dispatching for local support.

Sistemas De Informação, Information Technology

Técnico Em Eletrotécnica, Eletroeletrônica