Rafael Souza

Rafael Souza Email and Phone Number

Computer Software Consultant @ XGEN
brazil
Rafael Souza's Location
São Paulo, São Paulo, Brazil, Brazil
Rafael Souza's Contact Details

Rafael Souza work email

Rafael Souza personal email

About Rafael Souza

Experienced Computer Software Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Genesys, CTI, Voice over IP (VoIP), Session Initiation Protocol (SIP), and ITIL. Strong engineering professional with a MBA em Gestão de Negócios focused in Administração de Empresas from USP-FEA/FIA.

Rafael Souza's Current Company Details
XGEN

Xgen

View
Computer Software Consultant
brazil
Website:
xgen.com.br
Employees:
68
Rafael Souza Work Experience Details
  • Xgen
    Computer Software Consultant
    Xgen May 2004 - Present
    São Paulo, Brasil
    View
  • Teletech
    Análise De Sistemas
    Teletech Jan 2001 - May 2004
    Analista responsável pela área de CTI da TeleTech Brasil, projetos, desenvolvimento e instalações de soluções Genesys na empresa. Interface direta com fabricantes, fornecedores, clientes e relacionamento com as demais áreas internas da empresa;Algumas das atividades: Implementação de Framework Genesys, Implementação de Chat Genesys, Implementação de Relatório Genesys, Implementação do Router Genesys, Implementação do Gplus Genesys, Implementação do WFM Genesys, Integrações com IVR, Integrações com Gravadores, Integrações com outros Software exemplo CTI-Link, Desenvolvimento de Sofphone e Outros Aplicativos para auxiliar no Genesys, Manutenção e Configurações de todo o Ambiente.
    View

Rafael Souza Skills

Cti Genesys Ivr Pre Sales Computer Telephony Integration Call Centers Workforce Management Voip Sistemas Ivr Pabx Saas Telecommunications Itil Operating Systems Call Center Desenvolvimento Banco De Dados Sip Solution Selling Cloud Computing Business Intelligence Sistemas Operacionais Centrais De Atendimento Voz Sobre Ip

Rafael Souza Education Details

Frequently Asked Questions about Rafael Souza

What company does Rafael Souza work for?

Rafael Souza works for Xgen

What is Rafael Souza's role at the current company?

Rafael Souza's current role is Computer Software Consultant.

What is Rafael Souza's email address?

Rafael Souza's email address is rf****@****ail.com

What schools did Rafael Souza attend?

Rafael Souza attended Fia - Fundação Instituto De Administração, Fiap, Universidade Anhembi Morumbi, Ceap - Centro Educacional Assistencial Profissionalizante.

What skills is Rafael Souza known for?

Rafael Souza has skills like Cti, Genesys, Ivr, Pre Sales, Computer Telephony Integration, Call Centers, Workforce Management, Voip, Sistemas Ivr, Pabx, Saas, Telecommunications.

Who are Rafael Souza's colleagues?

Rafael Souza's colleagues are Luiz Carlos Moreira Filho, Felipe Forchito, Raphael Geovani, Rafael Souza, Leandro Teles, Hari Krishna, Wanderson Martins.

Not the Rafael Souza you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.