Roland Fung Email & Phone Number

International Foods, Spreads, Desserts & Toppings, Canned Fruit, Canned Seafood, Vegetables & Salads, Soup, Hot & Cold Meals (Noodles, Side Dish, Canned Meat and Ambient Meals)

Hair Care, Hair Colour, Hair Styling, Vitamins, Sun Care, Cosmetics, Travel

Macquarie Park, New South Wales, Australia

Responsible for the management of the Health Foods, Cooking Needs, Condiments and Grains & Pasta categories across the Supermarkets, Convenience and Wholesale Channels. My responsibilities include the development of the National Promotional Program and Category reviews for IGA, across 1400 independently owned stores with annual wholesale sales of $350m. Metcash wholesales into independent retailers, such as IGA, Foodland, 7-Eleven and BP.Tasks include:• Managing the promotional plan for IGA and delivering Sales and GP requirements in line with shopper led category strategies• Negotiation of promotional deals to ensure IGA retailers are competitive with competitors• Support Category Manger with analysis on Category Segment, Brand and SKU performance, trends and insights• Support Category Manager in all aspects of day to day sourcing, pricing, promotion, costing and supplier management activities• Relief of Category Manager during periods of leave (4 months)• Reporting of sales, warehouse performance and ad hoc dutiesAccomplishments:• Improved sales trends and arrested sale decline from -6.1% to -2.3% to LY in the past 12 months in mature and declining categories• Received MetAward in August and November 2019 for Accountability, Continuous Improvement, Teamwork and Think Customer across two complex projects involving multiple internal and external stakeholders

Lidcombe, New South Wales, Australia

This role sits within the Chilled Foods and Liquor Buying team. Categories include milk, eggs, juices, cheese, smallgoods, spreads, yoghurts, beer, wine and spirits. Tasks include:• Demand planning to ensure the right product is in the right place, at the right time, quantity, condition and price• Creation of Purchase Orders and management of Supply Chain Exceptions with vendors• Proactive management of high volume and short shelf life inventory• Execution of promotions in the form of coupons, instant rebate coupons and demos• Promotional Planning and preparation of promotional contracts for vendors• Maintenance of master data (vendor, item and pricing data, payment terms, allowances) in ERP system• Risk management in commodity based products due to market forces• Development of working relationships with suppliersAccomplishments:• Sourced and on boarded a new supplier of Eggs during an egg shortage in 2016. This shortage was the result a combination of increased consumption, mismatch in market cycles and uncertainty in Government regulations and definition of a ‘free range’ egg. This sourcing activity was both tactical and strategic in nature, allowing Costco to future proof and diversify the supplier base for eggs, while accounting for the future growth of Costco in Australia. • Introduced a Purchase Order Tracker to measure and manage vendors with delivery performance issues. Improved DIFOT metrics across multiple vendors from 65% to 90+% across multiple vendors.Similar Position Titles: Buyer's Assistant, Purchasing Officer, Demand Planner, Supply Chain Planner.

Stepped down to undertake postgraduate studies to pursue a career in Support based roles (buying, procurement, category management, supply chain and logistics management).

A hands-on senior leadership role, responsible for coaching and developing the team, ranging from 30-50 people in a shift. Ensured operational processes and safety standards were adhered to and within budget.Responsible for achieving Sales, Labour and Shrinkage Budgets with annual turnover of $70m, placing the store in the top 10 for sales in the nation.Tasks include:• Full accountability of Store Operations across all departments in the store• Merchandising and Inventory Management • Customer Service• Ensuring compliance to WHS and food safety standards• Return to Work CoordinatorAccomplishments:• Developed and trained upcoming graduates coming through the Retail Leaders program to become a Duty and/or Dry Goods Manager.• Achieved a low risk audit through regular compliance checks and coaching of team members to ensure adherence to food safety and operational processes.

A hands-on senior leadership role responsible for the coaching and development of 40 team members across Dry Groceries, Dairy, General Merchandise and Apparel with annual turnover of $26mTasks include:• Responsible for achieving sales, shrinkage and operating budgets • Merchandising and Inventory Management of 17,000 + SKUs• Setting Minimum and Promotional Display Quantities• Building and developing relationships with supplier representatives to maximise sales • Workforce Planning• Customer Service• Management of the store in the Store Manager's absence• Ensuring compliance to WHS and food safety standardsAccomplishments:• Achieved annual sales in excess of $26 million, which represented 50-55% of weekly store sales• Reduced overstocks by 20% while maintaining average sales growth of 2-3% year on year

A hands-on senior leadership role, responsible for coaching and developing the team ranging from 20-40 people in a shift. Ensured operational processes and safety standards were adhered to and within budget.Responsible for achieving Sales, Labour and Shrinkage Budgets with annual turnover of $26m.Tasks include:• Full accountability of Store Operations across all departments in the store• Merchandising and Inventory Management • Customer Service• Ensuring compliance to WHS and food safety standardsAccomplishments:• Improved the Customer First Mystery Shop results from 90% to 97% by engaging the night team in regards to queues, store cleanliness and service levels

Nsw

A Graduate Development Program focused on the development of Leadership, Management Skills and Commercial Acumen. This programs objective was to produce the future leaders in Operations Management at Coles Supermarket. This program also included tours of the Store Support functions and Distribution Centres to gain valuable insight into how the Coles Supermarket chain operates as a business.

Customer facing position working 30+ hours across multiple departments while completing a Business Degree full time at UTS.

Graduate Diploma Of Logistics Management, Logistics, Materials, And Supply Chain Management, Distinction Average

Contemporary Procurement - 84 Warehouse and Inventory Management - 81 Foundations of Supply Chain Management - 81 Quantitative Logistics.

Bachelor Of Commerce (B.Com.), Economics