Lewis Rafuse Email & Phone Number

Remote

Toronto, Ontario, Canada

- worked with a senior engineer on the team to get the new PagerDuty on-prem agent written in Golang production ready- added a heartbeat request to the agent to improve estimates of the number of agents that are running on customer servers- created an architecture diagram for project's developer documentation- built out the Golang agent's capability to.

Toronto, Ontario, Canada

- implemented in Elixir, tested and documented a new public endpoint to the webhook subscriptions API that enabled subscriptions after being disabled due to persistent 5XX or 4XX responses on webhook payloads- worked to deploy the team's Terraform infrastructure, and back-end webhook creation and delivery services to the all-new European Union service.

Toronto, Ontario, Canada

- created an in-app React notification bar to alert free plan users when they were approaching or had met their free plan limit, which drove a 4% increase in conversion rate of free accounts to paid accounts - worked as the lead developer on the implementation, automated testing, end-to-end QA and release of an in-app React onboarding experience for all.

Hamilton, ON

- Marked assignments for Data Structures and Algorithms class while in school full time demonstrating time management skills- Helped students understand course concepts at weekly office hours, using communication skills and data structures and algorithms knowledge

Hamilton, ON

- Integrated a steel process model (C++) into the McMaster Steel Research Centre website by developing fully responsive client (jQuery, JavaScript, HTML, CSS) and efficient backend (PHP) - Decreased purchase entry time by 200% by creating custom form-filling Firefox extension- Added disable user admin feature to restrict unpaying users by restructuring.

Hamilton, ON

- Worked in a team of two to teach fundamental programming concepts in a fun and understandable way by using excellent presenting, verbal communication, and collaboration skills- Achieved a 95% satisfaction rate from students by developing meaningful relationships and assuring that all students were able to complete the given projects

Toronto, Canada Area

-Used customer satisfaction skills to bring joy and curiosity to visitors of the science centre-Worked calmly yet energetically under pressure during peak periods in the science centre’sattendance