[As an assistant general manager at Espressolab, I oversee the daily operations, marketing, and staff development of a leading coffee chain in Egypt. I have a bachelor's degree in sociology from Ain Shams University and a diploma in human resources management from EgyCham. I also hold certifications in communication skills and essentials of human resources management from AmCham Egypt. I have more than three years of work experience in the food and beverage industry, including as a marketing assistant at Afaq Food and Beverage and as a senior sales agent at SKY Distribution. I have developed strong skills in advertising, marketing, management, and customer service. I am passionate about delivering high-quality products and services, creating a positive and inclusive work environment, and supporting the growth and innovation of Espressolab.]