Ragy Thomas

Ragy Thomas Email and Phone Number

Founder & Chairman @Sprinklr. Co-creating the future of the front office for the enterprise. @ Sprinklr
Ragy Thomas's Location
New York, New York, United States, United States
About Ragy Thomas

Entrepreneur. Dreamer. Investor. Founder + Co-CEO - Sprinklr Inc.Student of Life, People and Business. Servant Leader. Start up addict. Customer obsessed.Enterprise. Customer Experience. Front office transformation. Digital. Social. Omni-channel. Email.Ex -President Epsilon Interactive, Ex- CTO Bigfoot Interactive.Lover of technology and beautiful design. Experience in massively scalable SaaS/Enterprise software architecture.

Ragy Thomas's Current Company Details
Sprinklr

Sprinklr

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Founder & Chairman @Sprinklr. Co-creating the future of the front office for the enterprise.
Website:
maecenata.eu
Ragy Thomas Work Experience Details
  • Sprinklr
    Founder & Chairman Of The Board
    Sprinklr Nov 2024 - Present
    New York, Ny, Us
  • Sprinklr
    Founder & Co-Ceo
    Sprinklr Jun 2024 - Nov 2024
    New York, Ny, Us
    At Sprinklr, our mission is to enable every organization on the planet to make their customers happier. Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once-impossible scale. Headquartered in New York City with employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
  • Sprinklr
    Founder & Ceo
    Sprinklr Sep 2009 - Jun 2024
    New York, Ny, Us
  • Lyearn
    Founder
    Lyearn Jun 2016 - Present
    Bangalore, Karnataka, In
  • Tech:Nyc
    Board Member
    Tech:Nyc Jun 2018 - Present
  • New York Cto Club
    Member
    New York Cto Club 2003 - Present
    Invite only group of NY CTOs who meet monthly to brainstorm and share best practices
  • Playpower
    Board Member, Investor
    Playpower Jan 2015 - Dec 2017
    La Jolla, Ca, Us
    Mobile / Education Start up
  • Cloth
    Board Member. Investor
    Cloth Jun 2014 - Dec 2016
    Mobile / Fashion Start up
  • Goodmail Systems
    Technical Advisory Board Member
    Goodmail Systems Jul 2008 - Jan 2011
    Us
    Goodmail Systems makes CertifiedEmail™, the industry standard class of trusted email. CertifiedEmail provides a safe and reliable means for consumers to easily identify authentic messages from legitimate commercial and nonprofit senders.
  • Epsilon Interactive Services Group
    President
    Epsilon Interactive Services Group Sep 2006 - Jun 2008
    Irving, Texas, Us
    Epsilon is the world’s largest Marketing Services Company per a 2008 Ad Age report and the interactive services group was one of its four business units. The group provided email marketing technology and interactive agency services (including creative, strategy, acquisition, web development and search marketing) to over 500 clients. The group had about 600 associates in 23 offices in 11 countries around the world, organized into six areas consisting of Sales, Client Services, Interactive Agency Services, Technology, EMEA and APAC.Grew company's revenue 40% to approximately 100MM dollars. Expanded out from email into digital marketing services including Search and Web development.The company was created by putting together industry leading email companies, Bigfoot Interactive and DoubleClick Email Solutions. Experience performing due diligence and integrating large geographically dispersed teams to create massive synergy efficiencies.
  • Epsilon Interactive Services Group
    Chief Technology Officer
    Epsilon Interactive Services Group Oct 2005 - Sep 2006
    Irving, Texas, Us
    Led the company's platform to leadership position in Forrester and Jupiter analyst evaluations. Managed R&D, Technology Operations and Infrastructure with a combined team of over 225 technologists spread across North America, Europe and Asia. Scaled the platform and infrastructure (six global data centers) to support over 500 clients internationally. Hands on involved in architecture and scalability. Integrated the technology teams across Bigfoot Interactive and DoubleClick email solutions group. Managed costs efficiently using open source systems and architecture.Filed for two patents for email marketing innovations including one for dynamic optimization of campaign results using real time behavioral data.
  • Bigfoot Interactive
    Chief Technology Officer
    Bigfoot Interactive 2001 - 2005
    Us
    Architected and managed the technology team that built top ranked email marketing platform. Supported two acquisitions and integrated the infrastructure and app platforms. Managed the company's R&D, Technology Operations and Infrastructure teams. Built and managed a client services team to support all ASP clients increasing measured customer satisfaction by over 350%. Actively supported the sales process and was directly involved in closing most of the company's top clients. Supported growth from zero to the company's sale in 2005 to Alliance Data Systems for over 120MM dollars. Managed a distributed team of engineers, system administrators, database administrators, QA and operations personnel. Hands on involved with architecture and scalability of the application and infrastructure. Scaled the platform from 10K mails and hour to over 15MM mails and hour and from a few MM mails per year to over 40Billion emails per year.
  • Advaya
    Director, Technology
    Advaya 2000 - 2001
    Built an email marketing platform from concept to implementation. Evangelized email marketing to prospects and clients. Hands on involved with sales effort and client services. Came up with the name 'Advaya' for Bigstar Entertainment's new email marketing spin off.
  • At&T/Lucent Bell Labs
    Systems Analyst/Programmer Consultant
    At&T/Lucent Bell Labs 1996 - 1999
    Dallas, Tx, Us
    Worked as a consultant. Designed and developed automated network provisioning and monitoring systems for business clients. Architected solutions and programmed in Unix,C and Informix.
  • Tata Unisys
    Senior Software Engineer
    Tata Unisys 1994 - 1996
    Navi Mumbai, Maharashtra , In
    Recruited from campus by Tata Unisys (now called Tata Infotek)Developed solutions for multiple clients including Ford motors, Charming Shoppe and Catalyst. Developed real time control systems for warehouse automation software. Programmed in C, Unix, Informix

Ragy Thomas Education Details

  • Nyu Stern School Of Business
    Nyu Stern School Of Business
    Finance And Information Systems
  • Pondicherry Engineering College
    Pondicherry Engineering College
    Computer Science And Engineering

Frequently Asked Questions about Ragy Thomas

What company does Ragy Thomas work for?

Ragy Thomas works for Sprinklr

What is Ragy Thomas's role at the current company?

Ragy Thomas's current role is Founder & Chairman @Sprinklr. Co-creating the future of the front office for the enterprise..

What schools did Ragy Thomas attend?

Ragy Thomas attended Nyu Stern School Of Business, Pondicherry Engineering College.

Who are Ragy Thomas's colleagues?

Ragy Thomas's colleagues are Matthew Ross, Ty Eng, Ruben Mendez, Abdel-Rahim Zain, Sylvain Guerry, Eleni Breaux, Tripti Rajput.

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