• Leadership and Supervision: Perform leadership functions for the yard team, including consistent 1:1 coaching and development sessions and directing the team as needed during the workday. Led my team through a smooth transition to a new defect management system, minimizing downtime in learning by 25%.• Problem-Solving skills: Troubleshoot shipping problems and errors to resolution. Escalate systematic and operational issues through case and ticket systems. Implemented a new cancellation tracking system, resulting in a 30% reduction in discrepancies.• Yard Management: Spear-headed yard management project, optimizing yard traffic and capacity by 20%. Managed yard accuracy 100% with the yard capacity at the lowest. Rotate through all duties required trailer check-in/out, auditing, escalation and exception management and Shunting. • Project management: Spearheaded Projects to save 5K-6K daily promoting frugality and process- improvement. Delivered on customer promise by actively monitoring and reducing defects in yard. Successfully reduced operational costs by fixing allocation of associates and improving workflow by 25% (Processed volume over 121k).• Logistics Management: Conduct daily coordination with FC operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time with zero defects. Managed and optimized logistics and warehousing platforms for efficient material handling, warehousing, and product shipments across Canada.• Supply Management: Maintain the accuracy and integrity of the FC trailer yard through thorough attention to detail and daily yard audits. Consolidate information from different sources to determine daily trailer pool requirements and trailer flow in yard.

• Documentation and Reporting: Maintained accurate records of coaching sessions, performance improvements, and any escalations, providing valuable insights for management and future training initiatives. • Quality Control: Conducted regular checks to verify the accuracy of sorted packages and to identify any discrepancies or damaged items. Evaluated and reported on key performance indicators (KPIs) to identify areas for improvement and drive operational excellence. Supervised, coached, and trained warehouse workforce, ensuring adherence to cost, productivity, accuracy, and timeliness targets.• Negotiation & Collaboration: Coordinated with multiple shipping companies and showed a wide range understanding of shipping systems, requirements, rules, and obligations to support yard organization and minimize delays. Collaborated with all supporting teams including Safety, Non-inventory, Loss Prevention, Quality Assurance, Human Resources to meet business objectives.