Rahul Mehra Email and Phone Number

•Responsible for processing incoming and outgoing Fedwire and Chips payments in accordance with established guidelines and procedures•Ensure accuracy and completeness of payment details and verify compliance with regulatory requirements•Collaborate with internal stakeholders, including Relationship Managers and Treasury Sales Officers, to facilitate timely and effective payment processing•Investigate and resolve issues related to payment processing, including rejected payments, discrepancies, and inquiries from customers and counterparties•Maintain a high level of customer service by responding promptly and professionally to customer inquiries and concerns•Conduct daily reconciliation of payment transactions to ensure accuracy and completeness of payment records•Continuously monitor payment processing systems and procedures to identify opportunities for process improvements and efficiencies•Provide training and guidance to team members on payment processing systems and procedures

•Worked as part of a team responsible for processing payments for ABN AMRO Bank Netherlands•Handled clients' account opening and closing procedures and ensured compliance with regulatory requirements•Conducted validations of customer documents and ensured completeness and accuracy of information•Processed Swift payments in accordance with established procedures and guidelines•Managed high volumes of transactions and ensured timely and accurate completion of tasks•Provided training and guidance to new associates on payment processing systems and procedures•Assisted Team Leaders in managing the team and ensured smooth functioning of day-to-day operations•Maintained a high level of customer service by responding promptly and professionally to customer inquiries and concerns