Rahul Pillay Email and Phone Number
Completed my graduation from Swami Vivekananda University Sagar (M.P.)5 months of experience as a senior process associate in an AML KYC project where my tasks were EDD,CDD, KYC,PEP, SAR, SOF, SOW, UAR, High Value Inbound Transfers(HVIT), Transaction Monitoring, Customer identification, chargeback, Account pattern and Risk alert investigation.1 year 4 months of experience in AML-CTF analysis for UK client.2 year 10 months of experience in Customer Service for a payment application.Have 10 months of experience in the sales department. 1. Inbound Calling - Handled customer queries and resolved them in the given SLA. 2. Email/Chat - Provided application and transaction related information to the customers through Email and Chat. 3. DMS - Worked on DMS tool, here have worked on maintaining the buy and sell data, preparing reports in excel for buy and sell etc.
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 99624
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Fraud AnalystTeleperformance Feb 2023 - PresentIndore, Madhya Pradesh, IndiaCurrently working as a Fraud Dispute & Chargeback Analyst in Teleperformance (MasterCard) Indore for the past 8 months where my work is to investigate the Fraud Dispute Claim shared by the customer within SLA. -
Senior Process AssociateTata Consultancy Services Aug 2022 - Dec 2022Indore, Madhya Pradesh, IndiaWorked as a senior process associate in AML-KYC project where my task were EDD,CDD, KYC,PEP, SAR, SOF, SOW, UAR, High Value Inbound Transfers(HVIT), Transaction Monitoring, Customer identification, chargeback, Account pattern and Risk alert investigation. -
Aml/Kyc AnalystTaskus Mar 2021 - Aug 2022Indore, Madhya Pradesh, IndiaWorked as a AML-CTF agent where my task are EDD,CDD, KYC,PEP, SAR, SOF, SOW, UAR, High Value Inbound Transfers(HVIT), Transaction Monitoring, Customer identification, chargeback, Account pattern and Risk alert investigation. -
Customer Care ExecutiveTeleperformance Apr 2018 - Mar 2021Indore, Madhya Pradesh, IndiaI have worked as a customer care executive where i was working for a payment application and dealing customer's queries and resolving them on time, I have also worked as S.M.E and online chat executive in same organization. -
Poqc EvaluatorWin Win Automobiles May 2017 - Mar 2018Hoshangabad, Madhya Pradesh, IndiaTelecalling - Dealt with inbound and outbound calls and helped customers with their vehicle queries.Prepared Excel reports, maintaining buy and sell data.Sales - Worked in the Used Cars sales Department as Sales Executive.
Rahul Pillay Education Details
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Swami Vivekananda University SagarComputer Application
Frequently Asked Questions about Rahul Pillay
What company does Rahul Pillay work for?
Rahul Pillay works for Teleperformance
What is Rahul Pillay's role at the current company?
Rahul Pillay's current role is Fincrime Analyst(Fraud dispute and Chargeback analyst/AML analyst,KYC, Transaction monitoring).
What schools did Rahul Pillay attend?
Rahul Pillay attended Swami Vivekananda University Sagar.
Who are Rahul Pillay's colleagues?
Rahul Pillay's colleagues are Beverly Deshazor, James Mclarnon, Gabriel Teodoro Oliveira, Juliette Solleil Lemoine Mendoza, Reakwon Fernandes, Ayush Soni, Enze Cua.
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Rahul Pillay
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