Optimized workflow processes, enhancing efficiency and reducing turnaround time. Produced detailed reports for data-driven decision-making. Created training materials to improve onboarding and knowledge retention. Met deadlines consistently, resolving customer queries to boost satisfaction and implemented client-focused improvements.

Managed procurement, sales, and logistics for large-scale coal operations, including contract drafting, supplier negotiations, and railway coordination, optimizing costs and enhancing profitability through strategic vendor management and market insights.

Managed sales and contracts for thermal coal, met coke, and coking coal, ensuring efficient MIS oversight. Achieved revenue growth by identifying markets, negotiating contracts, and implementing sales strategies. Coordinated logistics and customer relations for seamless operations.

Digital Marketing Intern at Digital Deepak Internship Program: Engaged in a 12-week intensive training, producing weekly 60–90 minute educational videos on outlined topics. Additional 3-week bonus sessions focused on personal branding, digital freelancing, and mentoring. Successfully completed weekly assignments, earning badges and cashback incentives. Proficient in digital marketing strategies and execution.

Web Development & Design Intern skilled in HTML, CSS, Bootstrap, JavaScript, and MySQL. Designed a user-friendly banking system with integrated payment gateway for seamless money transfers and facilitated donor contributions.

Web Development & Design Intern with expertise in PHP, HTML, CSS, Bootstrap, JavaScript, and phpMyAdmin. Successfully designed, developed, and implemented a payment project, creating end-to-end solutions, generating invoice PDFs, and integrating a payment dashboard.