Infobip is a Global Cloud Communication platform that enables businesses to Build connected customer experiences. We have presence in 6 continents with 70+ Offices.

My key tasks and Responsibilities at Sinch :1) Account Management 2) New Customer Acquisition3) Providing Solutions for Customer engagement to large and Medium Enterprises4) Helping customers to enhance ROI by providing them cost effective solutions5) Focusing on Service quality for customer retention

1) New Customer Acquisition through Corporate Tie ups and Channel Partners. 2) Managing Re-sellers and corporate customers for customer retention. 3) Lead Generation via Email Marketing, Referrals and Cold Calling. 4) Providing Viable Customer Engagements solutions and strategy according to customers needs5) Revenue Generation from New and Existing Accounts. 6) Providing Training to Channel partners

 Lead generation via Referrals, Exhibitions etc.  Build and maintain strong customer relationships.  Identify partnership opportunities for revenue growth  Account Management for Retail & Corporate division

 Direct Marketing for selling Consumer Credit cards to HNI’s. Client Acquisition through corporate tie ups. Tapping New Markets for Credit Cards by referrals.  Generating sales through selling premium credit card product. Providing post sales services to Clients.

Worked as a Business Development Associate and managed a team of 7 Business Development Officers across Delhi NCR, Bangalore & Ahmedabad Region.Managed more than 300 Architects/Interior Designers and Builders across Delhi NCR, Bangalore & Ahmedabad with the focus of converting the non users into users of CATA. Regularly visiting and creating relationship with the Architects/Interior Designers in order to create a bond between the Dealers and CATA’s Associates/clients.Managed big counters of CATA in Delhi NCR, Bangalore & Ahmedabad Region by forwarding the customers via Architects/Interior Designers and doing collection of payments from the Architects and Builders on behalf of Dealers. Visited to Customer’s and Builder’s sites and giving them Recommendation about our products. Hired and trained Business Development Officers for Bangalore, Ahmedabad & Delhi NCR Region. Coordinated ACE (Architecture Construction and Engineering) Tech Events for company in Delhi, Bangalore & Ahmedabad Region which was organized by Economic Times.

Conducted Survey for Three Projects namely: 1) Perception of Distributors of Havells towards Havells Fans, 2) Market Coverage and Competitor analysis of Havells CFLs 3) Customers Perception towards havells Products.