Rahul Verma

Rahul Verma Email and Phone Number

Senior Director, Customer Success - India @ CleverTap
Bengaluru, KA, IN
Rahul Verma's Location
Bengaluru, Karnataka, India, India
Rahul Verma's Contact Details

Rahul Verma personal email

About Rahul Verma

Rahul Verma is a Senior Director, Customer Success - India at CleverTap. Colleagues describe him as "Rahul Verma is an exceptional leader with diverse skill sets, effectively managing and coaching teams to deliver projects on time. He is quick to identify and address issues, equipped to handle any challenge. Rahul's expertise in strategic planning and team building makes him a true asset for any team in need of a versatile, results-driven leader."

Rahul Verma's Current Company Details
CleverTap

Clevertap

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Senior Director, Customer Success - India
Bengaluru, KA, IN
Website:
clevertap.com
Employees:
692
Rahul Verma Work Experience Details
  • Clevertap
    Senior Director, Customer Success - India
    Clevertap
    Bengaluru, Ka, In
  • Clevertap
    Director Of Customer Success
    Clevertap Apr 2023 - Present
    Bengaluru, Karnataka, India
  • Sprinklr
    Associate Director, Managed Services
    Sprinklr May 2021 - Mar 2023
    Bangalore Urban, Karnataka, India
  • Sprinklr
    Senior Manager, Managed Services, Apac
    Sprinklr Sep 2020 - May 2021
    Bengaluru, Karnataka, India
  • Sprinklr
    Manager, Managed Services, Apac
    Sprinklr Nov 2018 - Sep 2020
    Bengaluru Area, India
  • Sprinklr
    Managed Services Consultant
    Sprinklr Jul 2017 - Oct 2018
    Bangaon Area, India
  • Infosys
    Consultant
    Infosys Apr 2015 - Jul 2017
    Bengaluru Area, India
    • American financial services corporation- Executed the requirement gathering with the product team selected for managing the interface between the corporation and third party record keepersAmerican multinational financial services and credit card company- Managed sales team and product stakeholders for EMEA region to introduce tokenization in the relevant markets- Conducted market study and formulated extensive report post identification of gaps and regional… Show more • American financial services corporation- Executed the requirement gathering with the product team selected for managing the interface between the corporation and third party record keepersAmerican multinational financial services and credit card company- Managed sales team and product stakeholders for EMEA region to introduce tokenization in the relevant markets- Conducted market study and formulated extensive report post identification of gaps and regional dynamics- Delivered the business process flows, gaps analysis, user stories & product backlog as a part of the engagement - Forecasted a timeline view of market level release sequence of the capabilities, with associated dependencies- Carried out Cost, effort estimates for tokenization functionality and product integration roll-out for each market• British banking and insurance holding company- Managed business transformation and held PMO position to coordinate with the global teams based out of UK - Responsible for management of finances, budgeting and forecasting of the resource requirements- Direct reporting to the client for quantification of project performance, creation and maintenance of scorecard and 50+ metrics on a regular basis- Formalized the SOW by bringing in the key stakeholders and Infosys internal team on the same page• Whitepapers/POC’s- Authored a white paper on the implementation of shortened settlement time for securities from T+3 to T+2- Proposed a POC to use a risk-based approach to rationalize trade surveillance in the wealth management space- Build a recommendation engine to customize the APR for new client based on some screening questions Show less
  • Bharti Airtel Limited
    Summer Intern
    Bharti Airtel Limited Apr 2014 - May 2014
    Gurgaon, India
    I worked at the corporate office of Airtel with the Airtel Africa revenue recognition team. During my two month internship at Airtel I undertook following tasks:• Conducted a revenue analysis of Airtel’s operations in 17 countries in Africa which included migration to ACE Shared Services in 13 countries• Developed a revenue model to aggregate data that helped in understanding the variance across revenue streams such as postpaid, prepaid, VAS• Recommended new service offerings… Show more I worked at the corporate office of Airtel with the Airtel Africa revenue recognition team. During my two month internship at Airtel I undertook following tasks:• Conducted a revenue analysis of Airtel’s operations in 17 countries in Africa which included migration to ACE Shared Services in 13 countries• Developed a revenue model to aggregate data that helped in understanding the variance across revenue streams such as postpaid, prepaid, VAS• Recommended new service offerings that Airtel could implement in specific countries to ensure a steadier revenue stream Show less
  • Infosys Technologies Ltd
    Systems Engineer
    Infosys Technologies Ltd Jul 2010 - May 2013
    Bangalore
    I was working as a systems Engineer in BFSI domain. During my 33 months stint at Infosys I worked for two different Accounts.• American multinational financial services corporation- Worked in the Alternative investment division of Global Wealth Management - Maintained and supported Order Entry, Regulation-D ,GDR applications required for investing in funds- Coordinated with the team at Wall street and resolved real time queries of investors across the globe… Show more I was working as a systems Engineer in BFSI domain. During my 33 months stint at Infosys I worked for two different Accounts.• American multinational financial services corporation- Worked in the Alternative investment division of Global Wealth Management - Maintained and supported Order Entry, Regulation-D ,GDR applications required for investing in funds- Coordinated with the team at Wall street and resolved real time queries of investors across the globe • Multinational Spanish banking group- Worked as a Mainframe developer, delivered codes within stipulated time with an error rate of less than 2%- Consolidated and administered the mainframe IDs for the entire team- Initiated and maintained a data repository to store delivered codes for reference of the entire team Show less

Rahul Verma Education Details

Frequently Asked Questions about Rahul Verma

What company does Rahul Verma work for?

Rahul Verma works for Clevertap

What is Rahul Verma's role at the current company?

Rahul Verma's current role is Senior Director, Customer Success - India.

What is Rahul Verma's email address?

Rahul Verma's email address is ra****@****ail.com

What schools did Rahul Verma attend?

Rahul Verma attended Indian Institute Of Management, Indore, Galgotias College Of Engineering And Technology, City Montessori School, Lucknow.

Who are Rahul Verma's colleagues?

Rahul Verma's colleagues are Suchitra Honmukhe, Ashutosh Aggarwal, Matthew Bufkin, Alix Stevenson, Prerna Pawar, Hitesh K, Mayank Pal.

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