Raina Singh Email & Phone Number

Bangalore Urban, Karnataka, India

Bellevue, Wa

We are a Technology solutions company helping organizations accelerate business growth. Partnering with Fortune 500 companies, we have successfully delivered Talent on Demand and project solutions for over two decades now.Our clients recognize Aditi as their trusted partner & go-to solution provider for their new-age business challenges allowing us to help them develop the strategy to procure and optimize talent while achieving scalability, control, and efficiency.• Building successful business plan, handling multiple clients and client relationship • Leading business partnering with clients, growing existing accounts and client retention• Responsible as the lead point of contact for any and all matters specific to the accounts assigned to me. Healthy client communication to achieve client relationship excellence, meet targets, maintain quarterly touch points• Leading and guiding the full life cycle efforts of Regional Recruiting Teams. • Responsible for the execution and delivery of Recruiting, Sourcing, Screening and Interviewing, activities

Jersey City, New Jersey

Managing a team of senior and mid-level recruiters.Attending and resolving day to day queries of all the team members.Prioritizing and assigning requirements on a daily basis to all the team members and clarifying them.Understanding and creating job description based on the requirement of the client.Creating the jobs on ATS, posting them on job boards for better responses.Screening & qualifying the candidates submitted by the team.Submitting the candidates on the client portal/ VMS or send to the client coordinator.Discuss the team performance, targets, client feedbacks and requirements with Account managers.Following up with client on the feedback.Confirming interviews/ offers with the candidate and update the client.Coordinating with the Background/ on-boarding team till the candidate joins the project.Helping the team to build the strong data base of qualified candidates.Ensuring the team's performance and that the team is able to achieve the set targets.Training and mentoring new hires and team members.

Washington D.C. Metro Area

• Work on different requirements from the clients to get the appropriate candidate for the respective position.• Use Job Diva and Online job portals (Monster, Career builder, Dice, Indeed, The Ladders etc.) to source candidates for the position, contact them via phone or email. Send email merges.• Screen candidates for the position, negotiate salary/ pay rate. Worked with W2/ C2C/ 1099 consultants.• Get the updated resume and required details and create the record for submission.• Schedule phone/ in-person/ skype intereview with the client hiring manager.• Touchbase with client to get the feedback and offer for the qualified candidates.• Extend the offer to the selected candidate and collect the required details. • Send the details over to the on-boarding team for the further process.• Keep pipeline of qualified candidates as backup for backfill or similar positions. • Source through social media, other employment agencies to get candidates.

Portsmouth, Nh

• Work on different requirements from the global clients to get the appropriate candidate for the respective position.• Use Job Diva to source candidates for the position, contact them via phone or email. Send email merges through job diva.• Screen candidates for the position, negotiate salary/ pay rate. • Get the updated resume and required details and create the record for submission.• Schedule phone/ in-person/ skype intereview with the client hiring manager.• Touchbase with client to get the feedback and offer for the qualified candidates.• Extend the offer to the selected candidate and collect the required details. • Send the details over to the on-boarding team for the further process.• Keep pipeline of qualified candidates as backup for backfill or similar positions. • Source through social media (LinkedIn, Sologig etc.), other employment agencies to get candidates.

Greater New York City Area

• Full-lifecycle of recruitment, sourcing, pre-screening, interviewing, reference checking.• Sourcing profiles from internal databases and job boards. • Evaluated and initial screening of selected candidates, and placing resources as per client needs.• Matched the candidate with appropriate jobs and submitted for relevant position.• Negotiated salaries and hourly rates, extended offers of employment to successful candidates • Placed candidates as per the requirement (W2, Corp-to-Corp and 1099).• Worked with candidates on various work permit visa’s (H1B, F1 (OPT/CPT), EAD, Green card and US citizens).• Conducted in depth interviews with candidates by telephone to determine skills, knowledge, interest, market value, and availability.• Managing Resources and tracking until closures.

Herndon, Va

Team Lead:• Handle a team of 6-8 recruiters.• Clarifying requirements to the team members.• Prioritizing and assigning requirements.• Work with managers to get the requirement from the client.• Training the new joinees and team.• Understand and create job description based on the requirement of the client.• Set targets for the team members and ensure that they achieve it.Sr. Technical Recruiter:• Source candidates efficiently and effectively for the position.• Contact candidates via email and phone.• Interview the candidates for the position, screen based on the technical questions.• Check the candidate’s availability and interest for the position. • Educate and provide information about the client, position, roles and responsibilities.• Get the updates resume and personal details required from the candidate.• Format and submit the screened candidate to the client portal.• Follow-up with the candidate and update on the client’s feedback. • Schedule phone/ in-person interview with the client.• Create PSN for the candidate on receiving the offer letter from the client.• Forward the details to the sales and admin team for the on-boarding process.• Follow up with the candidate and sales and admin team to ensure the on-boarding and joining process is successfully completed.• Develop a pool of qualified candidates in advance of need.• Build networks to find qualified passive candidates.• Post openings in appropriate Internet sources.• Research new ways of using the Internet for recruitment.• Use social and professional networking sites to identify and source candidates.• Update and retrieve the candidate details from ATS (Applicant tracking system).

Bangalore Area, India

Support customer for the desktop and laptops issues.• Collect the customer details to retrieve the computer details from the database and verify.• Create service request and activity for the issue and link to the computer’s record.• Understand the issue of the customer, probe to get necessary information to resolve the issue efficiently.• Use knowledgebase to get the guidance for resolving the issue.• Troubleshoot the issue using different tool and techniques.• Use remote access (Dell Connect) to take remote access with customer’s permission to help fix the issue.• Create dispatches for the faulty parts. • Suggest upgrades on parts or other devices for better and improved performance.• Help customer purchase the part, create the order number and provide the same to the customer. • Escalate and transfer the out-of-scope issues to the managers or appropriate departments.

Bangalore Area, India

• Take the request from the customer and pull the details from the database. • Create the request number with details in case customer came without one.• Understand the issue of the customer and probe to get more details.• Use the knowledgebase to get the guidance for resolving the issues.• Troubleshoot the issue over the chat/ call; provide guidance to the customer to help fix the issue.• Use remote access (Easy Assist) tool to access computer remotely for faster resolution.• Helped update, upgrade, setup and install and customize the office suite.

Bachelor'S Degree, Computer Engineering

10+2, Pcm