•A Subject Matter Expert (SME) in Machine Learning, Big Data Analytics, Network and IT monitoring systems helping Singtel in its drive towards digital transformation•Planning and designing analytics, fault and performance monitoring solutions for physical and virtual systems, network and applications•Used to Identify and evaluate new network and infrastructure monitoring and analytics capabilities and technologies to meet customer demands, doing necessary risk analysis and managing… Show more •A Subject Matter Expert (SME) in Machine Learning, Big Data Analytics, Network and IT monitoring systems helping Singtel in its drive towards digital transformation•Planning and designing analytics, fault and performance monitoring solutions for physical and virtual systems, network and applications•Used to Identify and evaluate new network and infrastructure monitoring and analytics capabilities and technologies to meet customer demands, doing necessary risk analysis and managing stakeholders in the process•Working as Technical lead to manage a cross functional team responsible for rolling out new products and services•Managing multiple projects concurrently, writing technical and justification documents following procurement and project management process•Managing vendor communication, giving requirements documents and reviewing design proposals from vendors•Managing complete lifecycle of projects from POC to implementation in the production environment•Support solution and sales team for customer RFP requests•Doing inhouse development to add or enhance system functionality and efficiency to minimize the cost of engaging external vendor•Doing Opex and Capex Planning and budgeting Show less

•Technical Lead of a team of software, network and system engineers to develop, integrate, install and deploy OSS software solutions•Providing expertise on Huawei and IBM Tivoli OSS software products related to Fault Management, Inventory Management and Performance Management•Collecting, analyzing and evaluating business and technical requirements to come up with the functional requirement specifications (FRS) document together with the effort estimation to develop and deliver the… Show more •Technical Lead of a team of software, network and system engineers to develop, integrate, install and deploy OSS software solutions•Providing expertise on Huawei and IBM Tivoli OSS software products related to Fault Management, Inventory Management and Performance Management•Collecting, analyzing and evaluating business and technical requirements to come up with the functional requirement specifications (FRS) document together with the effort estimation to develop and deliver the software project•Developing solution design document which includes details of product architecture, software, system and network specific implementation and third-party vendor integrations•Understand the interdependencies of the services across software, system, network and databases to come up with Method of Procedure (MOP) before any software installation, upgradation or integration in the production environment•Installation, integration, maintenance, support, troubleshooting and upgradation of Huawei and IBM OSS related software products•Software development for customized OSS solutions using technologies like Java, JSP, Python, C/C++, Shell, Perl, SQL scripts, MySQL, Oracle, DB2 etc., for Windows and Linux environment•Developing and performing system integration tests (SIT), user acceptance tests (UAT) to make sure that project delivered meets business and technical requirements•Liaising and coordinating with cross functional teams and stakeholders to provide technical support, recommendations and implementation of software feature enhancements, bug fixes or upgrades to ensure optimal performance and reliability of the overall system•Preparing system and support documentation as part of the OSS project handover to the customers Show less

•Working as a Software Engineer in an Australian based Multinational OSS solution providing firm. •Working with a team of engineers in different Projects involving Software Development,Integration, Maintenance, Support and Upgradation.•Understanding the interdependencies of the services (application, system, network and database) before installation and Integration.•Well versed with linux and solaris.•Installation,Configuration, Integration and troubleshooting IBM Tivoli… Show more •Working as a Software Engineer in an Australian based Multinational OSS solution providing firm. •Working with a team of engineers in different Projects involving Software Development,Integration, Maintenance, Support and Upgradation.•Understanding the interdependencies of the services (application, system, network and database) before installation and Integration.•Well versed with linux and solaris.•Installation,Configuration, Integration and troubleshooting IBM Tivoli Prodcuts.•Development using Java,JSP, C/C++ , Pro*C, Shell, Perl, SQL scripts and Databases like MySQL, Oracle.•Developing comprehensive UAT reports.•Manage, execute and ensure the proper execution for the UAT cases.•Develop automated test scripts for both system level and end-to-end testing.•Reviewing post productions issues as and when required, finding root causes and working with vendors and Customers to propose preventive measures. Show less

•Team Lead for the Support of this project.•Maintenance and troubleshooting of IBM Tivoli Netcool Products.•Developing Scripts in Perl and Shell for System and Application monitoring.•Debugging different Applications based on Java and C language.

Worked on Singtel’s Indoor Network Coverage Project Benchmarking for KPIs of Singtel, M1 & Starhub 2G/3G services Conduct Drive test , Fuctionality Tests and Coverage Tests for 2G/3G Networks Post Processing (Report Generation & Data Analysis) Conducted Drive Tests for Ericsson Singapore.