Rajat Chandra Email and Phone Number

Handling the branch, responsible for collection of 32 districts of M.P.2Having direct reporting of 5 operational staff, 1 accountant, 1 legal manager and 2 officeassistants.Monitoring and regularize the legal activities for the NPA accountsInitiating and monitoring SARFAESI action for home and SME loans case.Conducting Symbolic & Physical possessions wherever required.Sharp control over the collection activities of the field staff.Mark a level to achieve the targets every month.Visiting in various locations for meeting the high value and typical accounts.Having responsibility for all the branch expenses and keep an eye on accounts dept.Maintaining relationship and achieve customer satisfaction (internal customers/agencies).

Taking care of HL, SME & Auto loans portfolio pan UP.Initiating SARFAESI action for home loans case.Taking possession after the maturity of 13(2).Arranging auction of the properties through online bidding.Collections of auto loans pool of ICICI & Standard Chartered Bank.Resolving customer queries within TAT.Monitoring the daily visits of 10 RCs reporting to me.Looking after major portfolio of ICICI Bank (Home Loans), SCB Bank (Home Loans), Indian Bank (Home Loans).Cross Visit with all team Member on stress cases.Follow-up Visit with team member.

Collections of auto loans pool of ICICI & Standard Chartered Bank.Resolving customer queries within TAT.Monitoring the daily visits of resolution counselor reporting to me.Looking after major portfolio of ICICI Bank (Home Loans), ICICI (AUTO Loans), PNB (SME), PNB (Home Loans), SCB Bank (Home Loans), and Indian Bank (Home Loans), Federal bank (SME).Cross Visit with all team Member on stress cases.Follow-up Visit with team member.

Job Profile Taking care of HDFC Bank TW, PL & BL loans portfolio. Daily reporting to the Manager of the centre.To take the daily reporting from the super visors of different products in Maa associatesBring the delinquency for all the markets as lowest as possibleBlocking and hot listing of the accounts who were intentionally defaulters.Looking after the DCR (Daily Collection Report) for all the markets.Co-coordinating with collection team.Monthly posting of the salary of executives.To track all the fraud as well as skip cases for collection.To check the status of daily calling on the delinquent accounts for the payment retrieval.To make a visit with collection executives to achieve monthly target.

Job ProfileManaging & monitoring a team of seven representatives & one telecalling staff.Area-wise allocation of data amongst the team & monitoring their performance.Daily check the PTP (Promise to pay) cases against the DCR.To assist the collectors for those cases who used to refuse them for the payments.I have authority for late payment reversals as per committed by the collectors.To make efficient records of the receipt books for quarterly auditing.To track the bouncing every month.