• Accountable for centralizing and managing end to end Database Operations, production support , development and architecting. • Spearheading all Global Database Management activities on big and prestigious contract • Conducting database / IT infrastructure requirements evaluation for major client and improving the effectiveness of Database Operations • Driving Shared Service Business & Operation.• Mentoring a team of over 60 members

As Database Delivery Lead managing multiple accounts, including the design of new systems, database, processes based on operational and resource utilization efficiency. Strategically assisting senior Management to achieve the operational and business Goals. Ensure to deliver committed services and service levels to internal & external customers. Adherence to operation and service management processes and Ensure that Systems, Organization processes, & Unit practices adhere to company Security and Quality compliance. Ensure all processes and procedures are documented in accordance with the standards of documentation. Effective management of clients, team management, and meet team expectations Conduct periodic reviews with Team. Provides procedural guidance to support team to solve complex issues  Timely communication to Customer/Management/Team on Incidents, Escalations, Scope-creep, etc. Manage customer’s/team’s escalations and ensure the closure of issue with RCA. Cost benefit and achieve higher satisfaction for customer by continuous service improvisation, focus on automation etc. Building Team, facilitating trainings, active involvement in employee engagement.

Project Planning & People Management Focus on customer needs, understand the requirement, analyze the current infrastructure and take the case forward for infrastructure build.  Project estimation.  Adherence to operation and service management processes and Ensure that Systems, Organization processes, & Unit practices adhere to company Security and Quality compliance Provides leadership coaching, motivation, evaluation and assistance to team members and build strong team. Managed multiple team members from cross technologies. Delivered feedback to team and stakeholders effectively and in a timely manner.Oracle Database Administration  Managing the Oracle database (more than 3000+ instances) with RAC, dataguard LDAP, Grid configured across EMEA and NA region.  Working with both technical as well as functional team and business/application community for Database Administration Activities and with other vendors for supporting L3 escalated requests. Planning of Database Install / Setup / Backup / Recovery / DR Implementation by coordinating with other vendors, application team, project team. Upgrade Oracle database version and apply security patches as and when required. Review SOX compliance for SOX hardened databases

Maintaining 24x7 availability for business critical production servers (4 node RAC Clusters)Providing DBA support to the application development team for loading and testing databases in 9i and 10g databases. Partitioning of tables and indexes and database migration Shell scripting for various DBA related tasksDBA checks on the production DBs through scripts scheduled to run at regular intervalsPerformance tuning (database, h/w, network, SQL, application level) and capacity planningManaging the oracle installation, configuration, up gradations & maintenancePlanning, scheduling & management of database projects and coordinating the workflow among team members Coordinating across the project team and client; conducting periodic project progress review meetings.Evaluating Oracle features & related products setup.Played a major role in domain registration, web hosting, web site & portal management of clients. Stellar role in leading various Customized Software Implementations at client’s site and integrating with Oracle database

Involved in database design, backup, recovery of various mission critical databases. Provided database support for Integrated Material Management System. Played a key role in modernizing various IT sections of IAF.Acted as Technology Evaluation Analyst for infrastructure up gradation. Actively involved in administration of LAN / WAN (Cisco Switches and Routers) to ensure security, quality checkups of LAN/WAN/UPS as a part of proactive measure to minimize downtime risk.Played a major role in IT infrastructure installation for datacenter.Responsible for maintenance of highly complex and sophisticated mission critical Radar Systems. Analysis of critical circuits, troubleshooting, proactive maintenance and people management.