Rajdeep Singh Email & Phone Number

United States

California, United States

Rancho Corodova, Ca

Rancho Corodova, Ca

Access Administration for over 25 applicationsProvision tickets through Service-Now following strict proceduresExperience in IBM’s Lotus Notes emailing, distribution list, PowerShell scriptingImplement new tools and software to organize and develop consistency in the merging companiesUsed Automation tools to automate web and desktop applications using the Pega Robotics StudioAutomating over 24 applications on Pega Robotics by exporting data from Service NowDeveloped over 2 SharePoint websites for Access Administration with HTML, CSS, and JavaScript using SharePoint DesignerDuring the migration of the companies, developed over 3 websites in Confluence to save our procedures and documents on provisioning applications for usersExperience in Incident Management and Severity calls regarding issues with provisioning and applicationsImplemented leadership skills to present and train coworkers in applications and acted as role model when there were conflicts going on amongst each otherCreative ideas like trivia games were presented to coworkers to build knowledge on applications

Sacramento, California Area

HTML Web Programmer for the departments at the University. Web development using HTML, Java script and CSS while maintaining University department websites for over 30,000 faculty and students. Customer support and service troubleshooting through the Service Desk Ticketing process and administrative support to projects in addition to providing training sessions to users.

Sacramento, California Area

iOS Technician for Apple Devices and technical customer support technician for Apple iPad. Providing customer technical support through telephone services and remote device connection services. Providing step by step instructions for device error troubleshooting in addition to general customer support. Ensuring satisfaction of service while resolving and closing open customer support tickets.

Yreka, Ca

Operations management with an emphasis on customer and sales support. Ensuring operations control and safety of all employees and facilities. Working with Senior Management on new initiatives for operational efficiency and implementation of software and hardware to improve tracking of operational and sales metrics.

Bachelors, Information Technology

Bachelor'S Degree In Computer Science, Computer Science

Activities and Societies: Member of the Web Development teamGeneral Computer Science study with a concentration in Web Development.

Associate'S Degree, Computer And Information Sciences And Support Services

Activities and Societies: Part of the Track and Field team while being involved in event planning and event organization.