• Led strategic IT initiatives, driving significant cost savings and efficiency improvements through well-defined roadmaps.• Spearheaded cross-functional collaborations with finance, risk, compliance, and legal teams, aligning technology strategies with business goals.• Delivered executive-level reporting for senior leadership, enabling data-driven decisions and effective prioritization.• Drove agile transformation efforts, fostering a product-centric mindset and improving… Show more • Led strategic IT initiatives, driving significant cost savings and efficiency improvements through well-defined roadmaps.• Spearheaded cross-functional collaborations with finance, risk, compliance, and legal teams, aligning technology strategies with business goals.• Delivered executive-level reporting for senior leadership, enabling data-driven decisions and effective prioritization.• Drove agile transformation efforts, fostering a product-centric mindset and improving engineering practices, enhancing team collaboration and project outcomes.• Oversaw stability and reliability improvements for critical systems across 5 business lines, and 8 critical customer journeys, reducing customer-impacting incidents by implementing advanced monitoring and performance metrics.• Ensured compliance and addressed risk assessment findings to mitigate risks and conducted reviews with Enterprise Change Management and Governance teams. Show less

• Directed a global team of 40, driving performance engineering optimization strategies and aligning with corporate objectives and key results (OKRs).• Implemented "shift-left" performance testing strategies, integrating them into CI/CD pipelines and reducing defects across multiple services and applications.• Managed strategic forecasts for four business lines, covering over 800 applications, enhancing decision-making and project optimization processes.• Enhanced performance test… Show more • Directed a global team of 40, driving performance engineering optimization strategies and aligning with corporate objectives and key results (OKRs).• Implemented "shift-left" performance testing strategies, integrating them into CI/CD pipelines and reducing defects across multiple services and applications.• Managed strategic forecasts for four business lines, covering over 800 applications, enhancing decision-making and project optimization processes.• Enhanced performance test coverage through innovative automation strategies, resulting in a 10% reduction in production incidents and a $500K annual savings. Show less

• Led comprehensive risk management and change control initiatives, delivering critical updates to executive leadership, improving project delivery outcomes, and ensuring compliance with governance frameworks.• Streamlined processes across 80+ projects, enhancing cross-functional collaboration and efficiency in IT project execution.• Implemented governance tools and dashboards that provided real-time insights into project health and compliance status.

• Managed a consolidation project in commercial and personal line policies, providing business process analysis and leadership to MIS teams.

• Defined specific and differentiable service offerings in the Financial Services areas. • Created and Reviewed Proposals, Marketing Collaterals and conducted market research activities.• Participated in the strategy formulation for company’s long-term goals and objectives.

• Managed multiple projects – Data migration initiative for educational loan project, migration of the security engine of web sites from DSS to SSO SiteMinder. • Implemented the projects with aggressive timeline on schedule and within budget. • Established service level agreements, operational availability, and performance targets.